Samsung CLX-8640ND - Toner Cartridge Failure: #C1-2711. Call for Service; Toner Cartridge Failure: #C1-2712. Call for Service

4.Troubleshooting
►ErrorCode
C1–2711
C1–2712
►Errormessage
TonerCartridgeFailure:#C1-2711.Callforservice
TonerCartridgeFailure:#C1-2712.Callforservice
►Symptom
ThedataofCRUMisnotdetected.
►Troubleshootingmethod
1)Openthefrontcover.Checkiftheyellowtonercartridgeisinstalled.
2)Removeandreinstalltheyellowtonercartridge.
3)Iftheproblempersists,checkifthetonercartridgemodularjackiscontaminatedordeformed.
4)Replacetheyellowtonercartridgewithnewone.
4-119Copyright©1995-2013SAMSUNG.Allrightsreserved.