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Samsung SRV-940 - Chapter 7. Troubleshooting

Samsung SRV-940
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Digital Video Recorder User’s Manual
76
Digital Video Recorder User’s Manual
77
The SVR-450/940 is a very sophisticated device, so failure can occur. In case of failure, please follow
the instructions given below.
The unit will not turn on even after plugging in the adaptor jack.
* Check whether the power cord is properly plugged in.
• Images are not appearing on the monitor after plugging in the adaptor jack
* Check whether the video output is BNC or VGA (Check the dip switch at the rear.)
* Check whether the camera connected to the input terminal is properly connected.
* Check whether the brightness of the monitor is properly set.
• No audio in the recorded video
* Check whether [AUDIO] in [RECORD SETUP] of the Menu is [OFF].
* Check the volume of the CCTV monitor.
The remote control does not work
* Check the battery and replace if necessary.
* Operate the remote control by pointing it directly toward the unit's receiver.
* If the unit ID and the remote control ID do not match, set the same ID for both devices.
• HDD recording is not performed
* The HDD will not record video if the service life of the HDD has come to an end or there are bad
sectors in the HDD. In these cases, replace the HDD
The unit does not perform Scheduled Recording
* Check whether the Scheduled Recording Start/End times and the current time are set correctly.
The monitor screen is not clear.
* Check whether the camera's focus is properly adjusted.
Spec. SVR-450 SVR-940
Video Input 4BNC 9BNC
Video Output
Monitor A 1BNC, 1VGA (Selectable)
1BNC, 1VGA (Selectable),
S-Video
Monitor B - 1BNC (Single/SPOT)
Compression MPEG4
Display
Speed 120fps 270fps
Resolution 720 X 480, 360 X 240 720x480,720x240,360x240
Multi screen 1/4 1/4/9
Record
Speed Max. 120fps
Resolution 704X480, 352X240 704X480, 704X240,352X240
Mode Normal, Schedule, Event, TEXT
HDD 160GB 1EA 250GB 1EA (Max. 2EA)
Backup/Copy USB Memory Stick / CD-RW
Serial Interface RS-485/422
Alarm Input/Output 4IN-1OUT 9IN-4OUT
Audio Input/Output 4IN-1OUT
NETWORK
Interface RJ-45(10/100 Base-t)
Protocol TCP/IP, DHCP, PPPoE
Software SNM-64S/P
Remote Control To control up to 9 DVRs
OSD GUI, Multi Language Support
Temperature
Operation 5˚~ 40˚
Storage -10˚~ 60˚
Power Supply 12V DC Adaptor AC100~126V/200~240V
Consumption Approx. 25W 65W
Dimension 430(W) X 88.8(H)X 362(D)mm
Weight 8.9Kg 8.9Kg
Chapter 7. Troubleshooting
4CH/9CH Standalone Digital video recorder Specifications
· You need to contact your local vendor for the following problems.
- If any abnormal status in the unit is detected while the unit is being used (e.g. strange noises, smells or
smoke is emitted)
- If the power cable connector is damaged
- If the unit is exposed to rain or water
- If a liquid is spilled on the unit or foreign substances have got into the unit
- If the unit doesn't work as defined in this manual
- If the unit is dropped and seriously damaged
- If specific changes in performance are identified

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