SATO CL4NX Service Manual

25
CL4NX/CL6NX Service Manual
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You can first refer to the Chapter 6 Troubleshooting of CL4NX/CL6NX operator manual to identify the
cause of errors or problems with the printer. If you cannot find the solution to the problem, continue with
the following troubleshooting flowchart.
3.1 Troubleshooting Flowchart
When a problem occurs, you can easily trace the solution with the following troubleshooting flowcharts.
For each problem, the chart shows its symptoms, possible causes, and suggested corrective actions.
3.1.1 Power Problem
3
Troubleshooting
Category
Symptom
Cause Remedy
Maintenance
NO
Power
Is the power
cord connected?
Connect the
power cord
correctly
YES
No power
supply
NO
Is DC
voltage
(5V) OK?
YES
Check DC power
voltage (5V)
Replace the
power supply unit
Check DC power
voltage (3.3V,
1.8V, 1.26V)
Replace the
CONT PCB
Replace the
KB PCB
Refer to 4.1
Checking the
Direct Current
Power Voltage
Refer to 5.7
Replacing the
Power Supply Unit
Refer to 4.1
Checking the
Direct Current
Power Voltage
Refer to 5.5
Replacing the Main
(CONT) PCB
Refer to 5.6
Replacing the KB
PCB

SATO CL4NX Specifications

General

Wi-Fi	No
Ethernet LAN	Yes
Flash memory	2000 MB
Storage media	Flash
Internal memory	256 MB
Built-in barcodes	Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5
Internal storage capacity	2 GB
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	30 - 90 %
Operating relative humidity (H-H)	30 - 80 %
Maximum roll diameter	220 mm
Maximum printing width	104 mm
Printing media thickness	0.06 - 0.26 µm
Display type	LCD
Product color	Black
Display diagonal	3.5 \
Display resolution	320 x 240 pixels
AC input voltage	100 - 240 V
Power source type	AC
AC input frequency	50 - 60 Hz
USB connector	USB Type-A / USB Type-B
Bluetooth version	3.0
Serial interface type	RS-232C
USB 2.0 ports quantity	2
Connectivity technology	Wired & Wireless
Type	POS printer
Print speed	10 ips
Print technology	Direct thermal / Thermal transfer
Maximum resolution	203 x 203 DPI

Weight and Dimensions

Depth	457 mm
Width	271 mm
Height	321 mm
Weight	15000 g