SATO CL4NX - Feed Problem

3 Troubleshooting
26
CL4NX/CL6NX Service Manual
3.1.2 Feed Problem
Category
Symptom
Cause Remedy
Maintenance
NO
Feeding
Is DC voltage
(24V) OK?
Check DC power
voltage (24V)
YES
Cannot
feed media
NO
Is the media
installed
correctly?
YES
Install the
media correctly
Replace the
power supply unit
Make sure that
the connections
are correct
Replace the
Motor
Replace the
CONT PCB
NO
Is the
sensor type
correct?
YES
Select the correct
sensor type
NO
Is the platen
roller clean?
YES
Clean the
platen roller
NO
Is the platen
roller
rotatable?
YES
NO
Are the cable
connections
OK?
YES
Replace the
platen roller
Refer to 4.1
Checking the
Direct Current
Power Voltage
Refer to 5.7
Replacing the
Power Supply Unit
Refer to 5.3
Replacing the
Platen Roller
Refer to 5.5
Replacing the Main
(CONT) PCB