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monica60Sep 6, 2025
Why won't the self-test print on my SATO M10e?
- Eemily71Sep 6, 2025
If the self-test does not print after running it on your SATO Printer after powering it on, there is possibly a hardware problem. Double check the connections.
Why won't the self-test print on my SATO M10e?
If the self-test does not print after running it on your SATO Printer after powering it on, there is possibly a hardware problem. Double check the connections.
What to do if the SATO Label Maker's POWER LED is not on?
If the POWER LED is not illuminated, consider the following: * Check that the AC power cable is properly connected to both the printer and the AC outlet. * The main power fuse may be defective; replace the fuse. * The power supply itself might be defective; test the power supply and replace it if necessary.
Why is the RIBBON LED on my SATO Label Maker on?
The RIBBON LED may illuminate due to: * An empty ribbon supply roll; replenish the ribbon supply. * A ribbon sensor that is out of alignment; realign the ribbon sensor. * A blocked ribbon sensor; clean the ribbon sensor. * The absence of a cardboard core on the ribbon rewind; use a cardboard core on the ribbon rewind.
Why is there no ribbon movement in my SATO Label Maker?
Lack of ribbon movement can stem from: * Using an incorrect ribbon core size; use genuine SATO ribbons. * A loose platen drive belt; adjust or replace the belt. * No +24 volt output; test the power supply and replace if required. * Loose service screws on the rewind pulley; tighten the service screws. * Damaged electronics; replace the circuit board.
What to do if my SATO Label Maker has no printed image?
If your SATO Label Maker is not printing any image, check these: * Ensure the print head is properly connected by verifying the print head connector is fully seated at the head and PCB. * Make sure the ribbon is not upside down; use genuine SATO ribbons. * Verify there is +24 volt output by testing the power supply and replacing it if required.
General| Print Technology | Thermal Transfer / Direct Thermal |
|---|---|
| Print Resolution | 203 dpi (8 dots/mm) |
| Ribbon Type | Wax, Wax/Resin, Resin |
| Maximum Print Width | 4.09 inches (104 mm) |
| Connectivity | USB, Serial, Ethernet |
| Memory | 32 MB SDRAM |
| Operating System Compatibility | Windows, Linux |
| Supported Barcode Types | Code 39, Code 128, UPC-A, UPC-E, EAN-8, EAN-13, ITF-14, Codabar, MSI, PDF417, Data Matrix, QR Code |
| Supported Media Types | Roll |
| Media Thickness | 0.0025 to 0.008 inches (0.06 to 0.2 mm) |
| Ribbon Width | 1.57 to 4.33 inches (40 to 110 mm) |
| Dimensions | 12.6 inches |
| Power Requirements | AC 100-240V, 50/60 Hz |
| Operating Temperature | 41°F – 104°F (5°C – 40°C) |
| Storage Temperature | -4 to 140°F |
| Humidity | 25% – 85% RH, non-condensing (Operating) |
