Troubleshooting www.schaerer.com
Fault description Cause and effect What to do
Milk foam is not correct,
temperature is too cold
Wrong milk nozzle.
Beverage outlet is clogged.
► Change the milk nozzle (green nozzle =
cooled milk / white nozzle = uncooled milk).
► Clean the beverage outlet.
See "Cleaning" or cleaning card.
Internal/external cooling
unit is not cooling.
Cooling unit is not switched on.
Cooling unit is defective.
► Switch on the cooling unit.
► If not rectified, contact your service partner.
Pump runs constantly, wa-
ter in the grounds contain-
er.
PC board is faulty.
Electrical problem between the pump and PC
board.
► Switch the machine off and back on again.
► Disconnect the machine from the mains pow-
er supply and reconnect it.
► If not rectified, contact your service partner.
Choco/Topping container
cannot be inserted.
Position of the dosing screw is wrong ► Manually turn the dosing screw drive slightly
clockwise.
BA SCV_EN
V06 | 11.2015
91
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