12 Customer Service
SCHMIDT
®
PressControl 3000 – V1.3
56
in detail
12 Customer Service
Please contact to the SCHMIDT Technology Customer Service department
when you encounter difficulties with the press system or the software.
Note, if possible, the error message.
Inform the SCHMIDT
®
Customer Service:
When and how often has the problem occurred, and what changes has
been made recently?
When making contact with the SCHMIDT
®
Customer Service by phone, we
need information concerning the control unit software.
This information can be seen in the "System Options" display mode.
Select the "System Options" system function key.
Select the "System Options" menu.
In the "Service" submenu, select the "Ident" command.
System identification
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