Seaside 9357 - Troubleshooting Guide

41
Troubleshooting
The screen on setting panel of your operator shows the diagnostic codes.
Screen
show
Problem Most likely Solution
Number
4
flashing
No closing movement
and flashing light.
Photo eyes not
installed or
connected.
Photo eye
sensors are
blocked
Check if the photo eye system is properly
installed and connected. (refer to Install The
Photo Eye System).
Check if the photo eye sensors are blocked.
Number
5
flashing
When the door is closing,
it stops and reverses.
The light is flashing.
The door is not
operated
smoothly.
1. If the door is binding or sticking, contact a
trained garage door technician.
2. Check the close force sensitivity, if the close
force is set at a very low level, Refer to
‘FORCE SENSITIVITY ADJUSTMENT’.
Ensure that the close force is adjusted to the
minimum level necessary to operate the door
reliably.
Number
5
flashing
The door stops while
opening for no apparent
Reason. The light will
flash.
Obstruction
during the door
movement.
1. Remove the obstruction, or contact a trained
garage door technician.
2. Check the open force sensitivity, if the open
force is set at a very low level, Refer to
‘FORCE SENSITIVITY ADJUSTMENT’.
Ensure that the open force is adjusted to the
minimum level necessary to operate the door
reliably.
Number
6
flashing
The door cannot move.
The light(s) will flash.
Obstruction
during the door
movement.
Bad hall sensor.
Motor pulse
signal error.
1. Remove the obstruction, or contact a trained
garage door technician.
2. Reprogram the travel limits.
Letter L
flashing
The garage door operator
will not automatically
Program error
If the garage door moves okay, reprogram the
travel.