6-9
TROUBLESHOOTINGâ–ºTROUBLESHOOTING
The recipient does not receive data
sent by e-mail (Scan to E-mail).
Check the Web page to see if a limit has been set for the size of
image files sent using Scan to E-mail (the factory default setting is
"Unlimited"). A limit can be set from 1 MB to 10 MB. Consult the
administrator of the Web page to select a suitable limit.
8-7
The amount of data that can be sent in one e-mail transmission is
sometimes limited by the administrator of the mail server. Even if the
file size is within the limit explained above, if it exceeds the limit set
by the administrator of the mail server, the file will not be delivered to
the recipient.
Decrease the amount of data sent in the e-mail transmission (reduce
the number of pages scanned). (Ask your mail server administrator
what the data limit is for one e-mail transmission.)
–
Transmission takes a long time.
When there is a large amount of image information, the data file is
also large and transmission takes a long time.
–
The [START] indicator is not lit in the
USB Memory Scan mode.
The USB flash memory is not recognized or not inserted, or any
device other than USB flash memory is inserted in the USB port.
→ Check the USB port.
–
"Check the USB memory." appears in
the display during USB Memory Scan.
Any device other than USB flash memory is inserted in the USB
port, the USB flash memory is write-protected, or it was taken off
during USB Memory Scan.
→ Check your USB flash memory and use it properly.
–
"Memory is full. Job is canceled."
appears in the display during USB
Memory Scan.
The memory of the USB flash memory became full.
→ Use the USB flash memory with sufficient memory.
–
Problem Cause and solution Page
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