Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 241
“Dark print” on page 242 “Ghost images” on page 244 “Gray or colored background”
on page 245
“Incorrect margins” on
page 246
“Light print” on page 246 “Missing colors” on page
248
“Mottled print and dots” on
page 249
“Paper curl” on page
250
“Print crooked or skewed”
on page 251
“Solid color or black images”
on page 252
“Text or images cut o” on
page 253
“Toner easily rubs o” on
page 254
“Uneven print density” on
page 255
“Horizontal dark lines” on
page 256
“Vertical dark lines” on
page 257
Troubleshoot a problem 240