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Sharp MX-C528F

Sharp MX-C528F
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DIGITAL FULL COLOR
MULTIFUNCTIONAL SYSTEM
MX-C528F/MX-C428F
User's Guide
January 2023
Machine type:
7530
Models:
67H, 23H

Table of Contents

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Sharp MX-C528F Specifications

General IconGeneral
BrandSharp
ModelMX-C528F
CategoryAll in One Printer
LanguageEnglish

Summary

Safety Information

Conventions

Defines notes, warnings, and caution statements used in the guide.

Product Statements

Lists important safety statements and cautions related to product usage.

Learn About the Printer

Finding the Printer Serial Number

Instructions on how to locate the printer's serial number.

Printer Configurations

Explains how the printer can be configured with optional trays.

Using the Control Panel

Details the parts and functions of the printer's control panel.

Understanding the Status of the Indicator Light

Explains the meaning of different indicator light statuses for the printer.

Selecting Paper

Provides guidelines and characteristics for selecting appropriate paper for printing.

Unacceptable Paper

Lists paper types that are not recommended for use with the printer.

Storing Paper

Offers guidelines for storing paper to avoid jams and ensure print quality.

Supported Paper Sizes

Table detailing paper sizes supported by different printer trays and functions.

Supported Paper Types

Table listing paper types supported by different printer trays and functions.

Supported Paper Weights

Details the supported paper weights for various paper types and printer trays.

Set Up, Install, and Configure

Selecting a Location for the Printer

Provides guidelines for choosing a suitable location for the printer, considering space and environment.

Attaching Cables

Explains how to connect essential cables like power, Ethernet, and phone lines.

Setting Up and Using the Home Screen Applications

Describes how to use the printer's home screen and its various application icons.

Customizing the Home Screen

Details how to customize the printer's home screen by adding, removing, or editing icons.

Setting Up Scan Center

Guides on setting up the Scan Center to create destinations and configure scan settings.

Creating a Shortcut

Instructions for creating shortcuts for printer functions on the home screen.

Setting Up Card Copy

Explains how to configure the Card Copy function for scanning cards.

Using Display Customization

Covers customization of display settings like screen savers and wallpapers.

Managing Bookmarks

Instructions on creating and managing bookmarks for printing documents from servers or the web.

Creating Folders

Details how to create folders within the bookmark management system.

Managing Contacts

Explains how to add, delete, and organize contacts for various functions.

Setting Up and Using the Accessibility Features

Guides on activating and deactivating Voice Guidance for accessibility.

Navigating the Screen Using Gestures

Describes screen navigation gestures, applicable when Voice Guidance is active.

Using the On-Screen Keyboard

Instructions on using the on-screen keyboard for inputting text.

Enabling Magnification Mode

Details how to enable magnification mode for better visibility.

Adjusting the Voice Guidance Speech Rate

Explains how to adjust the speech rate for Voice Guidance.

Adjusting the Default Headphone Volume

Guides on adjusting the headphone volume for Voice Guidance.

Adjusting the Default Internal Speaker Volume

Details how to adjust the internal speaker volume for audio feedback.

Enabling Spoken Passwords or Personal Identification Numbers

Instructions for enabling spoken passwords and PINs for security.

Setting Up the Printer to Fax

Introduces the process of setting up the fax function using analog fax.

Using the Settings Menu in the Printer

Describes how to configure fax settings using the printer's control panel menu.

Using the Embedded Web Server

Explains how to configure fax settings via the printer's Embedded Web Server.

Setting Up the Fax Function Using Fax Server

Details the process of setting up the fax function using a fax server.

Setting Up Fax Using a Standard Telephone Line

Provides instructions for setting up the fax function using a standard telephone line.

Setup 1: Printer is Connected to a Dedicated Fax Line

Step-by-step guide for connecting the printer to a dedicated fax line.

Setup 2: Printer is Sharing the Line with an Answering Machine

Instructions for setting up the printer when sharing a phone line with an answering machine.

Connected to Different Wall Jacks

Explains how to connect the printer to different types of telephone wall jacks.

Setting Up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs

Provides guidance for fax setup in locations with varied telephone jack standards.

Connecting the Printer to a Non-RJ-11 Wall Jack

Instructions for connecting the printer to wall jacks that are not RJ-11.

Connecting to a Distinctive Ring Service

Details how to set up the printer for a distinctive ring service.

Setting the Fax Date and Time

Guides on configuring the printer's date and time settings for fax.

Configuring Daylight Saving Time

Explains how to configure daylight saving time settings for fax.

Configuring the Fax Speaker Settings

Provides instructions for configuring the fax speaker settings.

Configuring the E-mail SMTP Settings

Steps to configure SMTP settings for sending scanned documents via email.

E-mail Service Providers

Lists common email service providers with their respective SMTP settings.

AOL Mail

Specific SMTP settings for AOL Mail.

Comcast Mail

Specific SMTP settings for Comcast Mail.

Gmail

Specific SMTP settings for Gmail.

iCloud Mail

Specific SMTP settings for iCloud Mail.

Mail.com

Specific SMTP settings for Mail.com.

NetEase Mail (mail.126.com)

Specific SMTP settings for NetEase Mail (mail.126.com).

NetEase Mail (mail.163.com)

Specific SMTP settings for NetEase Mail (mail.163.com).

NetEase Mail (mail.yeah.net)

Specific SMTP settings for NetEase Mail (mail.yeah.net).

Outlook Live or Microsoft 365

Specific SMTP settings for Outlook Live or Microsoft 365 accounts.

QQ Mail

Specific SMTP settings for QQ Mail.

Sina Mail

Specific SMTP settings for Sina Mail.

Sohu Mail

Specific SMTP settings for Sohu Mail.

Yahoo! Mail

Specific SMTP settings for Yahoo! Mail.

Zoho Mail

Specific SMTP settings for Zoho Mail.

Loading Paper and Specialty Media

Instructions on setting paper size and type for specialty media.

Enabling the Multiple Universal Sizes Setting

How to enable the setting for multiple universal paper sizes.

Loading Trays

Instructions for loading paper into the printer trays.

Loading the Multipurpose Feeder

Step-by-step guide for loading paper into the multipurpose feeder.

Linking Trays

Explains how to link printer trays for continuous paper feeding.

Installing and Updating Software, Drivers, and Firmware

Guides on installing printer software, drivers, and firmware.

Installing the Fax Driver

Instructions for installing the fax driver for the printer.

Adding Printers to a Computer

Steps for adding the printer to a computer for printing.

Updating Firmware

How to update the printer's firmware to enhance performance and fix issues.

Exporting or Importing a Configuration File

Guides on exporting and importing printer configuration settings.

Adding Available Options in the Print Driver

Instructions for adding available printer options to the print driver.

Installing Hardware Options

Information on available internal hardware options for the printer.

Installing Optional Trays

Detailed steps for installing optional paper trays.

Installing the Intelligent Storage Drive

Steps for installing the intelligent storage drive (ISD) option.

Installing the Trusted Platform Module

Instructions for installing the Trusted Platform Module (TPM).

Installing a Printer Hard Disk

Steps for installing a printer hard disk.

Installing the Convenience Stapler

Step-by-step guide for installing the convenience stapler accessory.

Installing Wireless Modules

General information on installing wireless modules.

Installing MarkNet N8370 Wireless Print Server

Steps for installing the MarkNet N8370 Wireless Print Server.

Installing MarkNet N8372 Wireless Print Server

Instructions for installing the MarkNet N8372 Wireless Print Server.

Networking

Guides on connecting the printer to networks.

Connecting the Printer to a Wi-Fi Network

Steps to connect the printer to a Wi-Fi network.

Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS)

Guides for connecting to a wireless network using WPS (Push-Button and PIN methods).

Configuring Wi-Fi Direct

Instructions on enabling and configuring Wi-Fi Direct for direct printer connection.

Connecting a Mobile Device to the Printer

Steps to connect mobile devices to the printer via Wi-Fi Direct or Wi-Fi.

Connecting a Computer to the Printer

Instructions for connecting a computer to the printer using Wi-Fi Direct.

Deactivating the Wi-Fi Network

Steps to deactivate the printer's Wi-Fi network connection.

Checking the Printer Connectivity

How to verify the printer's network connectivity status.

Secure the Printer

Locating the Security Slot

Identifies the location of the security slot for physical security.

Erasing Printer Memory

Instructions for erasing volatile and nonvolatile printer memory.

Erasing Printer Storage Drive

Guides on erasing data from the printer's storage drive (hard disk or ISD).

Restoring Factory Default Settings

Steps to restore the printer to its original factory default settings.

Statement of Volatility

Information regarding the volatility of data stored in printer memory and drives.

Print

Printing from a Computer

Instructions for printing documents from a computer.

Printing from a Mobile Device

Guides on printing from mobile devices using AirPrint.

Printing from a Mobile Device Using Wi-Fi Direct

How to print from mobile devices using Wi-Fi Direct.

Printing from a Flash Drive

Steps for printing documents directly from a USB flash drive.

Supported Flash Drives and File Types

Lists supported flash drive types and file formats for printing.

Configuring Confidential Jobs

Steps to configure settings for confidential print jobs.

Printing Confidential and Other Held Jobs

Instructions for printing confidential, repeat, reserve, or verify print jobs.

Printing a Font Sample List

How to print a list of available fonts.

Printing a Directory List

Instructions for printing a directory list of printer resources.

Placing Separator Sheets Between Copies

Guides on using separator sheets between copies.

Canceling a Print Job

Steps to cancel a print job from the printer.

Adjusting Toner Darkness

How to adjust the toner darkness for print output.

Copy

Using the Automatic Document Feeder and Scanner Glass

Explains how to use the ADF and scanner glass for copying.

Making Copies

Basic steps for making copies using the printer.

Copying Photos

Specific instructions for copying photographs.

Copying on Letterhead

Guidance on copying documents printed on letterhead.

Copying on Both Sides of the Paper

Instructions for performing two-sided copying.

Reducing or Enlarging Copies

How to adjust the size of copies using scaling.

Collating Copies

Steps for collating multiple copies of a document.

Placing Separator Sheets Between Copies

How to use separator sheets when making copies.

Copying Multiple Pages onto a Single Sheet

Instructions for copying multiple pages onto one sheet.

Copying Cards

Steps for copying cards using the printer.

Creating a Copy Shortcut

How to create a shortcut for frequently used copy settings.

E-mail

Using the Automatic Document Feeder and Scanner Glass

How to use the ADF and scanner glass for email scanning.

Sending an E-mail

Steps for sending scanned documents via email.

Creating an E-mail Shortcut

How to create a shortcut for sending emails.

Fax

Using the Automatic Document Feeder and Scanner Glass

How to use the ADF and scanner glass for sending faxes.

Sending a Fax

Instructions for sending faxes using the control panel or computer.

Scheduling a Fax

How to schedule a fax to be sent at a later time.

Creating a Fax Destination Shortcut

Steps to create shortcuts for fax destinations.

Changing the Fax Resolution

How to adjust the resolution for fax transmissions.

Adjusting the Fax Darkness

Steps to adjust the darkness level for fax output.

Printing a Fax Log

How to print logs of fax transmissions.

Blocking Junk Faxes

Steps to block incoming faxes from unknown senders.

Holding Faxes

Information on holding received faxes.

Forwarding a Fax

How to set up fax forwarding.

Scan

Using the Automatic Document Feeder and Scanner Glass

How to use the ADF and scanner glass for scanning documents.

Scanning to a Computer

Instructions for scanning documents directly to a computer.

Scanning to an FTP Server

Steps for scanning documents and sending them to an FTP server.

Creating an FTP Shortcut

How to create shortcuts for FTP scanning.

Scanning to a Network Folder

Instructions for scanning documents to a network folder.

Creating a Network Folder Shortcut

Steps to create shortcuts for scanning to network folders.

Scanning to a Flash Drive

Guides on scanning documents directly to a USB flash drive.

Use Printer Menus

Menu Map

An overview of the printer's menu structure and available options.

Device

Details the 'Device' menu options, including preferences and display settings.

Preferences

Configuration options within the Device menu, such as language and date/time.

Device Sounds

Configuration settings for printer sound alerts and feedback.

Eco-Mode

Settings related to power saving modes, including print sides.

Print

Configuration options for print settings like pages per side and toner darkness.

Copy

Settings related to copy functions, such as sides and pages per side.

Remote Operator Panel

Configuration for connecting to the remote control panel.

Notifications

Settings for various printer notifications, including supply status and alerts.

E-mail Alerts Setup

Configuration for setting up email alerts for printer events.

Error Prevention

Settings to prevent errors, such as ADF multifeed detection and automatic reboot options.

Power Management

Settings related to power management, including sleep and hibernate modes.

Anonymous Data Collection

Settings for collecting anonymous usage and performance data.

Accessibility

Accessibility settings, including key strike interval.

Restore Factory Defaults

Options to restore various printer settings to factory defaults.

Maintenance

Overview of configuration menu options for USB, trays, and paper settings.

Configuration Menu

Overview of configuration menu options for USB, trays, and paper settings.

Reports

Options for printing various reports like menu settings and event logs.

Supply Usage And Counters

Settings for managing supply usage history and counters.

Printer Emulations

Options for printer emulations like PPDS, PS, and Formsmerge.

Fax Configuration

Settings related to fax functionality, including low power support and storage location.

Print Configuration

Options for print configuration, such as black-only mode and color trapping.

Device Operations

Settings for printer operations like quiet mode, panel menus, and safe mode.

Toner Patch Sensor Setup

Configuration for the toner patch sensor, including calibration.

Scanner Configuration

Settings for scanner configuration, including manual registration and ADF deskew.

Out of Service Erase

Options for erasing printer memory and storage drives out of service.

Home Screen Customization

Customization options for the printer's home screen icons.

About this Printer

Information about the printer, such as asset tag, contact, and firmware version.

Print

Settings for print layout, including sides, flip style, and collate.

Layout

Settings for print layout, including sides, flip style, and collate.

Pages per Side

Settings for printing multiple page images on one side of a sheet.

Setup

General setup options, including printer language and job waiting.

Job Hold Timeout

Setting for the time the printer waits for user intervention before holding jobs.

Printer Usage

Settings to determine how the color imaging kit operates during printing.

Low-Speed Printer Usage

Settings for color imaging kit operation during low-speed printing.

Download Target

Specifies where to save permanent resources downloaded to the printer.

Resource Save

Determines printer behavior with downloaded resources when memory is insufficient.

Print All Order

Specifies the order for printing held and confidential jobs.

Quality

Settings for print quality, including mode, resolution, and color adjustments.

Print Mode

Settings to control how the printer generates color content.

Print Resolution

Options for setting the resolution of the printed output.

Toner Darkness

Adjusts the lightness or darkness of text images.

Halftone

Enhances printed output for smoother lines and sharper edges.

Color Saver

Reduces toner usage for graphics and images.

RGB Brightness

Adjusts the brightness of RGB and gray objects on the page.

RGB Contrast

Adjusts the contrast of RGB and gray objects on a page.

RGB Saturation

Preserves black and white values while adjusting color values.

Advanced Imaging

Settings for advanced image adjustments like color balance and dropout.

Color Balance

Adjusts color intensity for cyan, magenta, and yellow.

Color Samples

Prints sample pages for RGB and CMYK color conversion tables.

Color Adjust

Calibrates the printer to adjust color variations in the output.

Spot Color Replacement

Assigns specific CMYK values to named spot colors.

Job Accounting

Settings to create logs of print jobs received by the printer.

PDF

Settings related to PDF output, such as scale to fit and annotations.

PostScript

Settings for PostScript output, including error printing and line width.

PCL

Settings for PCL output, including font source and name.

Symbol Set

Specifies the symbol set for each font name.

Pitch

Sets the pitch for fixed or monospaced fonts.

Orientation

Specifies the orientation of text and graphics on the page.

Lines per Page

Sets the number of lines of text per page in PCL data.

PCL5 Minimum Line Width

Sets the initial minimum stroke width for PCL5.

PCLXL Minimum Line Width

Sets the initial minimum stroke width for PCLXL.

Auto CR after LF

Configures carriage return after a line feed command.

Auto LF after CR

Configures line feed after a carriage return command.

Tray Renumber

Configures tray assignments for print drivers.

Print Timeout

Sets the time before a print job ends due to idle time.

Image

Settings for image handling, including auto fit, invert, and scaling.

Auto Fit

Selects paper size and orientation for images automatically.

Invert

Inverts bitonal monochrome images.

Scaling

Adjusts image size to fit the printable area.

Orientation

Specifies the orientation of text and graphics for images.

Paper

Settings for paper handling, including tray configuration and media settings.

Tray Configuration

Settings for default paper source, size/type, and substitute size.

Media Configuration

Settings for media configuration, including universal setup.

Universal Setup

Configuration for universal paper settings like units of measure and portrait width.

Portrait Height

Sets the portrait height for universal paper.

Feed Direction

Specifies how the printer picks paper from short or long edge.

Multiple Universal Sizes

Assigns dimensions for multiple universal sizes loaded in paper sources.

Custom Scan Sizes

Defines custom scan sizes with name, width, height, and orientation.

Media Types

Specifies paper texture, weight, and orientation.

Copy

Default settings for copy operations, including content type and source.

Copy Defaults

Default settings for copy operations, including content type and source.

Separator Sheets

Settings to insert blank separator sheets during printing.

Separator Sheet Source

Specifies the paper source for separator sheets.

Color

Settings for generating color output from scan jobs.

Pages per Side

Specifies the number of page images to print on one side.

Print Page Borders

Places a border around images when printing multiple pages on a single sheet.

Collate

Prints multiple copies in sequence.

Copy from Size

Sets the paper size of the original document for copying.

Copy to Source

Specifies the paper source for the copy job.

Temperature

Sets whether to generate cooler or warmer output.

Darkness

Adjusts the darkness of the scanned image.

Number of Copies

Specifies the number of copies for each print job.

HeaderFooter

Specifies header or footer information for scanned images.

Overlay

Specifies overlay text to print on each copy.

Advanced Imaging

Settings for advanced image adjustments like color balance and dropout.

Color Balance

Adjusts color intensity for cyan, magenta, and yellow.

Color Dropout

Specifies which color to drop during scanning and adjusts dropout settings.

Auto Color Detect

Configures auto color detection settings.

JPEG Quality

Sets the JPEG quality of the scanned image.

Contrast

Specifies the contrast for the scanned image.

Background Removal

Removes background color or image noise from the original document.

Mirror Image

Creates a mirror image of the original document.

Negative Image

Creates a negative image of the original document.

Shadow Detail

Adjusts shadow detail in the scanned image.

Scan Edge to Edge

Allows edge-to-edge scanning of the original document.

Sharpness

Adjusts the sharpness in the scanned image.

Admin Controls

Administrative controls for copy, including color copies and custom job scanning.

Fax

Default settings for fax mode and general fax settings.

Fax Defaults

Default settings for fax mode and general fax settings.

Fax Mode

Selects the fax mode: Fax, Fax Server, or Disabled.

General Fax Settings

Configuration for fax name, number, ID, manual fax, and memory use.

HTTPS Fax Settings

Settings for HTTPS fax communication, including service URL and encryption.

Fax Send Settings

Settings for sending faxes, including resolution, size, and orientation.

Resolution

Sets the resolution for scanned images in fax.

Original Size

Specifies the size of the original document for fax.

Orientation

Specifies the orientation of the original document for fax.

Sides

Specifies the orientation when scanning on both sides for fax.

Content Type

Improves output based on the content type of the original document for fax.

Content Source

Improves output based on the source of the original document for fax.

Darkness

Adjusts the darkness of the scanned image for fax.

Behind a PABX

Configures dialing behavior when behind a PABX system.

Dial Mode

Specifies the dial mode for incoming or outgoing faxes.

Advanced Imaging

Settings for advanced image adjustments during scanning for fax.

Color Balance

Adjusts color intensity during scanning for fax.

Admin Controls

Administrative controls for fax, including redial, ECM, and color scans.

Auto Convert Color Faxes to Mono Faxes

Converts outgoing color faxes to black and white.

Confirm Fax Number

Prompts the user to confirm the fax number.

Dial Prefix

Sets a dialing prefix for faxes.

Dialing Prefix Rules

Establishes a dialing prefix rule.

Fax Receive Settings

Settings for receiving faxes, including job waiting and rings to answer.

Fax Job Waiting

Removes fax jobs with unavailable resources from the queue.

Rings to Answer

Sets the number of rings before answering incoming calls.

Auto Reduction

Scales incoming fax to fit the page.

Paper Source

Sets the paper source for printing incoming faxes.

Sides

Prints on both sides of the paper for incoming faxes.

Separator Sheets

Specifies whether to insert blank separator sheets when printing.

Separator Sheet Source

Specifies the paper source for separator sheets.

Output Bin

Specifies the output bin for received faxes.

Fax Footer

Prints transmission information at the bottom of each received fax page.

Fax Footer Time Stamp

Prints the time stamp at the bottom of each received fax page.

Holding Faxes

Options for holding received faxes from printing until released.

Admin Controls

Administrative controls for fax receiving, including caller ID and banned fax list.

Enable Fax Receive

Sets the printer to receive fax.

Enable Color Fax Receive

Sets the printer to receive fax in color.

Enable Caller ID

Shows the caller ID information of the incoming call on the printer display.

Block No Name Fax

Blocks incoming faxes without fax IDs.

Banned Fax List

Specifies the phone numbers that you want to block.

Answer On

Sets a distinctive ring pattern for incoming fax.

Auto Answer

Sets the printer to receive fax automatically.

Manual Answer Code

Enters a code to begin receiving faxes manually.

Fax Forwarding

Specifies whether to forward received faxes.

Forward To

Specifies where to forward received faxes.

Max Speed

Sets the maximum speed for transmitting faxes.

Fax Cover Page

Configures settings for the fax cover page.

Fax Log Settings

Settings for fax log frequency and actions.

Transmission Log Frequency

Specifies how often the printer creates a transmission log.

Transmission Log Action

Prints or emails a log for fax transmission success or error.

Receive Error Log

Prints a log for fax-receive failures.

Auto Print Logs

Prints all fax activity logs.

Log Paper Source

Specifies the paper source for printing logs.

Logs Display

Identifies the sender by remote fax name or fax number.

Enable Job Log

Views a summary of all fax jobs.

Enable Call Log

Views a summary of the fax call history.

Log Output Bin

Specifies the output bin for printed logs.

Speaker Settings

Settings for fax speaker mode, volume, and ringer.

Speaker Mode

Sets the fax speaker mode.

Speaker Volume

Adjusts the fax speaker volume.

Ringer Volume

Enables the ringer volume for fax.

Troubleshoot a Problem

Print Quality Problems

An overview of common print quality issues and how to troubleshoot them.

Printing Problems

Troubleshooting steps for common printing issues, starting with blank or white pages.

Dark Print

Troubleshooting steps for when prints are too dark.

Ghost Images

Troubleshooting steps for prints with ghost images.

Gray or Colored Background

Troubleshooting steps for prints with gray or colored backgrounds.

Incorrect Margins

Troubleshooting steps for prints with incorrect margins.

Light Print

Troubleshooting steps for when prints are too light.

Missing Colors

Troubleshooting steps for prints with missing colors.

Mottled Print and Dots

Troubleshooting steps for prints with mottled appearance and dots.

Paper Curl

Troubleshooting steps for prints with curled paper.

Print Crooked or Skewed

Troubleshooting steps for prints that are crooked or skewed.

Solid Color or Black Images

Troubleshooting steps for prints that are solid color or black images.

Text or Images Cut Off

Troubleshooting steps for prints where text or images are cut off.

Toner Easily Rubs Off

Troubleshooting steps for toner that easily rubs off prints.

Uneven Print Density

Troubleshooting steps for prints with uneven print density.

Horizontal Dark Lines

Troubleshooting steps for prints with horizontal dark lines.

Vertical Dark Lines

Troubleshooting steps for prints with vertical dark lines.

Horizontal White Lines

Troubleshooting steps for prints with horizontal white lines.

Vertical White Lines

Troubleshooting steps for prints with vertical white lines.

Repeating Defects

Troubleshooting steps for repeating defects in print output.

Print Jobs Do Not Print

Troubleshooting steps for when print jobs do not complete.

Confidential and Other Held Documents Do Not Print

Troubleshooting steps for held documents that do not print.

Job Prints from the Wrong Tray or on the Wrong Paper

Troubleshooting steps for jobs printing from the wrong tray or on incorrect paper.

Slow Printing

Troubleshooting steps for slow printer performance.

The Printer Is Not Responding

Troubleshooting steps when the printer does not respond.

Unable to Read Flash Drive

Troubleshooting steps when the printer cannot read a flash drive.

Enabling the USB Port

How to enable the USB port for flash drive access.

Clearing Jams

Tips on how to avoid paper jams by loading paper properly.

Use Recommended Paper

Guidance on using recommended paper types and handling.

Identifying Jam Locations

Information on identifying common paper jam locations within the printer.

Paper Jam in Trays

Instructions for clearing paper jams from the printer trays.

Paper Jam in the Automatic Document Feeder

Instructions for clearing paper jams from the ADF.

Paper Jam in the Multipurpose Feeder

Instructions for clearing paper jams from the multipurpose feeder.

Paper Jam in the Standard Bin

Instructions for clearing paper jams from the standard bin.

Paper Jam in Door A

Instructions for clearing paper jams in Door A.

Paper Jam in the Fuser Area

Instructions for clearing paper jams in the fuser area.

Paper Jam Behind Door A

Instructions for clearing paper jams located behind Door A.

Paper Jam in the Duplex Area

Instructions for clearing paper jams from the duplex area.

Network Connection Problems

Troubleshooting steps for network connection issues.

Cannot Open Embedded Web Server

Troubleshooting steps for not being able to open the Embedded Web Server.

Cannot Connect the Printer to the Wi-Fi Network

Troubleshooting steps for issues connecting the printer to a Wi-Fi network.

Hardware Options Problems

Troubleshooting steps for problems with hardware options.

Cannot Detect Internal Option

Troubleshooting steps when an internal option is not detected by the printer.

Defective Flash Detected

Indicates an issue with a detected flash memory component.

Not Enough Free Space in Flash Memory for Resources

Error message related to insufficient flash memory.

Red Light on the Convenience Stapler

Troubleshooting steps for a red light indicator on the convenience stapler.

Issues with Supplies

Guidance on replacing cartridges or addressing printer region mismatches.

Replace Cartridge, Printer Region Mismatch

Guidance on replacing cartridges or addressing printer region mismatches.

Non-Printer Manufacturer Supply

Information regarding the use of non-genuine or third-party supplies.

Paper Feed Problems

Troubleshooting steps for paper feed issues.

Envelope Seals When Printing

Troubleshooting steps for envelope seals affecting printing.

Collated Printing Does Not Work

Troubleshooting steps when collated printing fails.

Tray Linking Does Not Work

Troubleshooting steps when tray linking functionality fails.

Paper Frequently Jams

Troubleshooting steps for frequent paper jams.

Jammed Pages Are Not Reprinted

Troubleshooting steps when jammed pages are not reprinted automatically.

E-mailing Problems

Troubleshooting steps for email sending and configuration issues.

Disabling the SMTP Server Not Set Up Error Message

Steps to disable the SMTP server not set up error message.

Cannot Send E-mails

Troubleshooting steps for inability to send emails.

Faxing Problems

Troubleshooting steps for faxing issues.

Caller ID Is Not Shown

Troubleshooting steps when Caller ID is not displayed for incoming faxes.

Cannot Send or Receive Faxes Using Analog Fax

Troubleshooting steps for issues sending or receiving faxes via analog lines.

Can Receive but Not Send Faxes Using Analog Fax

Troubleshooting steps when the printer can receive but not send faxes.

Can Send but Not Receive Faxes Using Analog Fax

Troubleshooting steps when the printer can send but not receive faxes.

Poor Fax Print Quality

Troubleshooting steps for poor print quality on fax documents.

Missing Information on the Fax Cover Page

Troubleshooting steps when information is missing on the fax cover page.

Cannot Send the Fax Cover Page from the Computer

Troubleshooting steps for not being able to send the fax cover page from a computer.

Scanning Problems

Troubleshooting steps for scanning issues.

Cannot Scan to a Computer

Troubleshooting steps for issues scanning documents to a computer.

Cannot Scan to a Network Folder

Troubleshooting steps for issues scanning documents to a network folder.

Partial Copies of Document or Photo

Troubleshooting steps for partial copies of documents or photos.

Poor Copy Quality

Troubleshooting steps for poor copy quality.

Vertical Dark Streaks on Output When Scanning from the ADF

Troubleshooting steps for vertical dark streaks when scanning from the ADF.

Jagged Image or Text When Scanning from the ADF

Troubleshooting steps for jagged images or text when scanning from the ADF.

Scan Job Was Not Successful

Troubleshooting steps when a scan job is not successful.

Scanner Does Not Close

Troubleshooting steps when the scanner unit does not close properly.

Scanning Takes Too Long or Freezes the Computer

Troubleshooting steps for slow or frozen scanning processes.

Scanner Does Not Respond

Troubleshooting steps when the scanner does not respond.

Adjusting Scanner Registration

Steps to adjust scanner registration for optimal alignment.

Adjusting ADF Registration

Steps to adjust ADF registration for optimal alignment.

Color Quality Problems

Troubleshooting steps for issues related to color quality in printed output.

Modifying the Colors in Printed Output

How to modify colors in printed output using color correction settings.

FAQ About Color Printing

Frequently asked questions about color printing and color management.

The Print Appears Tinted

Troubleshooting steps when prints appear tinted.

Contacting Your Dealer

Information to have ready before contacting a dealer for support.

Notices

Product Information

Details about the product name, machine type, and models.

Edition Notice

Legal notices regarding publication warranty and updates.

Government End Users

Licensing terms for US Government end users of the software.

Supplies

Information about user-replaceable supplies like toner cartridges.

Genuine Supplies

Recommendation to use only Sharp Genuine Supplies for best results.

Noise Emission Levels

Measurement of sound pressure levels during different printer operations.

Waste from Electrical and Electronic Equipment (WEEE) Directive

Notice regarding the WEEE directive for product disposal.

India E-Waste Notice

Notice regarding India's E-Waste Rules and prohibited substances.

Lithium-ion Rechargeable Battery

Information about the lithium-ion battery and its disposal.

Information on Disposal

General information on the proper disposal of equipment and batteries.

Cartridge Disposal and Treatment

Guidance on proper disposal and treatment of used toner cartridges.

Blue Angel

Information about the German environmental label "Blue Angel" certification.

Static Sensitivity Notice

Warning about handling static-sensitive parts to prevent damage.

ENERGY STAR

Information about ENERGY STAR certification for energy efficiency.

Temperature Information

Details on operating and storage temperature and humidity ranges.

Laser Notice

Safety information regarding the Class I laser product.

Power Consumption

Details on product power consumption characteristics in various modes.

Product Power Consumption

Table detailing power consumption characteristics in various modes.

Sleep Mode

Information on the printer's energy-saving Sleep Mode and timeout settings.

Hibernate Mode

Information on the ultra-low power Hibernate Mode and its activation methods.

Off Mode

Instructions for completely stopping power consumption by disconnecting the power cord.

Total Energy Usage

Guidance on estimating the total product energy usage.

Applicability of Regulation (EU) 20192015 and (EU) 20192020

Information on the applicability of EU regulations for light sources.

Thailand NBTC Technical Standards Conformity Statement

Conformity statement regarding Thailand NBTC technical standards.

Saving Paper

Tips for saving paper, including duplex printing and recycled paper usage.

Saving Energy

Information about the ENERGY STAR program for energy efficiency.

Regulatory Notices for Telecommunication Terminal Equipment

Regulatory information pertaining to products with analog facsimile card.

Notice to Users of the US Telephone Network: FCC Requirements

FCC compliance information for telephone network connections.

Notice to Users of the Canadian Telephone Network

Technical specifications and REN information for Canadian telephone network connections.

Avis Rserv aux Utilisateurs du Rseau Tlphonique du Canada

French version of Canadian telephone network notice.

Notice to Users of the New Zealand Telephone Network

Special conditions for New Zealand facsimile users.

Japanese Telecom Notice

Telecom compliance notice for Japan, including JATE certification.

Using This Product in Switzerland

Requirement for a Swiss billing tone filter when using the product in Switzerland.

Utilisation de ce Produit en Suisse

French version of the Switzerland usage notice.

Federal Communications Commission (FCC) Compliance Information Statement

Detailed FCC compliance statement for Class A digital devices.

Innovation, Science and Economic Development Canada Compliance Statement

Compliance statement for Canadian Interference-Causing Equipment Standard ICES-003.

Avis de Conformit aux Normes de lInnovation, Sciences et Dveloppement conomique Canada

French version of Canadian compliance statement for interference.

Japanese VCCI Notice

Japanese notice regarding VCCI regulations for electronic equipment.

Notice to Users of Class A Products in Brazil

Warning for Class A products used in domestic environments in Brazil.

European Community (EC) Directives Conformity

Statement of conformity with EC directives for EMC, safety, and hazardous substances.

United Kingdom (UK) Conformity

Statement of conformity with UK regulations for EMC, safety, and hazardous substances.

Radio Interference Notice

Warning regarding radio interference from Class A products.

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