Shell NewMotion Business Pro 2.1 User Manual (English)

Other manuals for Shell NewMotion Business Pro 2.1

Questions and Answers:

Caroline CrawfordAug 16, 2025

Why is the LED light flashing purple on my Shell NewMotion Business Pro 2.1 Automobile Accessories?

E
Eric CunninghamAug 17, 2025
If the LED light on your Shell Automobile Accessories is flashing purple, it indicates that the charge point is either rebooting or undergoing a firmware upgrade. Allow approximately 10 minutes for the charge point to complete this process. It is important not to interrupt the rebooting sequence by turning off the power during this time.

Bradley PachecoAug 20, 2025

Why is there no light on my Shell NewMotion Business Pro 2.1 Automobile Accessories charge point when powered on?

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Kimberly JosephAug 20, 2025
If there is no light on your Shell Automobile Accessories charge point when you turn on the power in the fuse box, it could be due to: * The power not being connected to the charge point. * The charge point being broken. To resolve this: 1. Check if the power cables are securely inserted in the terminal block of the charge point. If they are, proceed to the next step. 2. Use a voltage tester to check if the power cable is live (230 Volt (± 10%)) between L1 and N. If it is live, proceed to the next step. 3. Reboot the charge point by turning it off at the circuit breaker in the fuse box and turning it back on after 20 seconds. Allow 5-10 minutes for the charge point to reboot. If the issue persists after these steps, the charge point may be broken.

Power Output

Up to 22 kW

Max. Charging Power

22 kW

Rated Current

32A

Communication Protocol

OCPP 1.6

RFID Reader

Yes

MID Meter

Yes

Enclosure Rating

IP54

Product Type

Charging Station

Connector Type

Type 2

Network Connectivity

Ethernet, Wi-Fi, 4G

Installation Type

Wall-mounted

Rated Voltage

400 V AC