Shure AD4D - Network Browser; Network Troubleshooting; Operation

Shure Incorporated
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Network Browser
Thenetworkbrowserallowsyoutodiscoverotherdevicesconnectedtoyournetwork.Youcanviewinformationaboutthedis
covered devices, including Device ID, IP address, firmware version, and model name.
From the Device Configuration menu: Network Browser
When selected, the Network Browser will discover and list devices on the network.
Use the control wheel to scroll through and select devices.
The following information and actions are available from the Network Browser:
Show: Selects the device from the list
Flash: Flashes front panel LEDs
Info: Displays the device ID, model, IP address, and firmware version
Flash All: Flashes the front panel of all devices
Network Troubleshooting
Use only one DHCP server per network
All devices must share the same subnet mask
All receivers must have the same level of firmware revision installed
Look for the illuminated network icon on the front panel or display of each device:
If the icon is not illuminated, check the cable connection and the LEDs on the network jack.
If the LEDs are not on and the cable is plugged in, replace the cable and recheck the LEDs and network icon.
To check connectivity of WWB6 to the network:
Start Wireless Workbench software and use Inventory view to see devices connected to the network.
FindtheIPaddressfromoneofthedevicesonthenetworkandseeifyoucanpingitfromthecomputerrunningWire
less Workbench.
FromaWINDOWS/MACcommandprompt,type‘pingIPADDRESS’ofthedevice(e.g."ping192.168.1.100").
If the ping returns success (no packet loss), then the computer can see the device on the network. If the ping returns
failure(100%packetloss),thenchecktheIPaddressofthecomputertoensureit’sonthesamesubnet.
If the pings are successful and the devices still do not show up in the WWB6 inventory, check to ensure all firewalls are
either disabled or allow the WWB network traffic to pass to the application. Check that firewall settings are not blocking
network access.