Shure Incorporated
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Accessing the Web Application without the Discovery App
If the Discovery application is not installed, the web application can be accessed by typing the DNS name into an internet
browser. The DNS name is derived from model of the unit, in combination with the last three bytes (six digits) of the MAC ad-
dress, and ending in .local.
Format Example: If the MAC address of a unit is 00:0E:DD:AA:BB:CC, then the link is written as follows:
MXA310: http://MXA310-aabbcc.local
Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel-
oped to incorporate additional features and enhancements. To take advantage of design improvements, new versions of the
firmware can be uploaded and installed using the Shure Update Utility. Software is available for download from http://
www.shure.com.
Important: When components are connected through the Shure MXW Audio Network Interface, their firmware must be updat-
ed on one device at a time prior to updating the MXW Audio Network Interface firmware. Attempting to update all devices at
once will cause the interface to reboot after its firmware is updated, and the connection to other networked components will be
lost.
Perform the following steps to update the firmware:
CAUTION! Ensure the device has a stable network connection during the update. Do not turn off the device until the update is complete.
Connect the device and computer to the same network (set to the same subnet).
Download Shure Update Utility app and install it.
Open the application.
Click Check For Updates... button to view new firmware versions available for download.
Select the desired firmware and press Downloadto download it to the Firmware Library.
From the Update Devices tab, select the new firmware and press Send Updates... to begin the firmware update, which
overwrites the existing firmware on the device.
Note: After updating, you may need to clear your browser's cache to display updates to the device's web application.
Firmware Release Requirements
All devices comprise a network with multiple communications protocols that work together to ensure proper operation. The rec-
ommended best practice is that all devices are on an identical release. To view the firmware version of each device on the net-
work, open the component user interface, and look under Settings > About.
The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level, 6 is the Mi-
nor firmware level, and 2 is the Patch firmware level.) At minimum, devices that operate on the same subnet should have iden-
tical MAJOR and MINOR release numbers.
Devices of different MAJOR releases are not compatible.
Differences in the PATCH firmware release level may introduce undesired inconsistencies.