Shure Microflex Advance MXA910 User Manual (English)

Questions and Answers:

A
Alexis CurryJul 27, 2025
What to do if the Shure Microflex Advance MXA910 Microphone audio is not present or is quiet/distorted?
- K
  Kenneth WoodJul 27, 2025
  If the Shure Microphone's audio is absent, quiet, or distorted, check the following: ensure all cables are correctly connected, verify that none of the channels are muted, confirm that the channels are aimed correctly, and check that the fader levels are not set too low. If you're using automixing, examine the settings to ensure channels are gating on and off properly.
R
roger69Aug 1, 2025
Why Shure Microflex Advance MXA910 Microphone does not power on?
- R
  Roger MoralesAug 1, 2025
  If your Shure Microphone isn't powering on, ensure that the network switch provides Power over Ethernet (PoE). If not, you'll need to use a PoE injector. Also, check all network cables and connections to ensure they are secure.
S
Shelby BowenAug 6, 2025
How to fix muffled or hollow sound quality on Shure Microphone?
- J
  Jennifer SmithAug 6, 2025
  If the sound quality from your Shure Microphone is muffled or hollow, check that the lobes have been aimed to the desired area. You can also use an equalizer to adjust the frequency response on a single channel or on the automix channel. Refer to the equalizer applications for specific usage instructions.
T
Teresa BaileyAug 11, 2025
What to do if Shure Microphone does not show up in device discovery?
- M
  Michael KellerAug 11, 2025
  If the Shure Microphone isn't showing up in device discovery, make sure the devices are powered on. Also, ensure that your PC and equipment are on the same network and set to the same subnet. Turn off any unused network interfaces (including WiFi). Verify that the DHCP server is functioning, and if necessary, reset the device.
S
sean15Aug 16, 2025
What to do if auto-positioning identifies incorrect location for Shure Microflex Advance MXA910?
- J
  Jeremiah FlemingAug 16, 2025
  If the auto-positioning feature on your Shure Microphone identifies an incorrect location, it may be due to acoustic reflections if the talker is in a corner or close to a wall. Try running the automatic positioning again. If the issue persists, manual positioning may be necessary.
Z
Zachary PalmerAug 21, 2025
How to fix software lags in Google Chrome browser for Shure Microflex Advance MXA910 Microphone?
- B
  Brandon MillsAug 21, 2025
  If the Shure Microphone software is lagging in the Google Chrome browser, the issue is likely browser-related. To resolve this, turn off the hardware acceleration option within Chrome's settings.

Shure Microflex Advance MXA910 Specifications

General

Type	Ceiling Array Microphone
Bit Depth	24-bit
Sampling Rate	48 kHz
Color	White
Connectivity	Dante, Ethernet
Output Connector	RJ45
Signal to Noise Ratio	72 dB (A-weighted)

Summary

Overview

General Description

Provides a detailed overview of the Microflex Advance Ceiling Array microphone's capabilities and target environments.

Features

Configurable Coverage

Details the microphone's ability to adjust pickup patterns and lobes for optimal audio capture.

Software Control

Describes the intuitive browser-based interface for microphone configuration and management.

Network Connectivity

Explains how the microphone connects and transmits audio and data over a network.

Professional Design

Highlights the aesthetic and functional aspects of the microphone's physical design.

System Overview

System Planning and Gear Requirements

Setting up the Audio Network

Guides users on establishing the necessary network infrastructure for Shure conferencing systems.

Controlling Hardware and Audio

Dante™ Signal Routing

Explains how signal routing is managed using Dante Controller software.

System Scenarios

Power Over Ethernet and Hardware Requirements

Outlines the essential Power over Ethernet (PoE) and hardware needs for system operation.

MXW Network Interface Conference

Details a telephone conference setup using the MXW Audio Network Interface.

Dante Audio Processor Conference

Illustrates a telephone conference with a Dante-enabled audio processor.

Video Conference Setup

Details a typical video conferencing system integration.

Installation

Microphone Placement

Provides guidelines for optimal microphone positioning based on room variables and seating.

Mounting Height

Discusses the recommended mounting heights and their impact on performance and coverage.

FyreWrap Fire Protective Wrap System

Details the installation procedure for the FyreWrap system to meet UL 2043 plenum rating.

Installing the Array Microphone

Step-by-step instructions for physically mounting the array microphone into a ceiling grid.

Hardware

Network Ethernet Port

Describes the RJ-45 port for network connection, carrying audio, power, and control data.

LED Indicators

Explains the Network Status and Speed LEDs and the main LED Light Bar functions.

Device Reset and Management

Details the hardware reset button, reset modes, and software reset options.

Power Over Ethernet (PoE)

Specifies the PoE requirements and delivery methods for operating the device.

Software and Control

Accessing the Web Application

Steps to find, launch, and access the device's web-based GUI.

Designer System Configuration Software

Introduction to software for designing and modeling audio coverage for installations.

Firmware Updates

Instructions on how to download and install new firmware versions for improved functionality.

Microphone Configuration

Software Workflow Overview

Describes the web application interface and its control capabilities for microphone settings.

Coverage View

Visual interface for adjusting lobe width, location, and coverage areas.

Configuring Microphone Coverage

Step-by-step guide to setting up and adjusting microphone pickup patterns.

Manual Positioning

Techniques for manually moving and placing lobes to cover specific areas.

Audio Adjustment

Adjusting Levels

Setting optimal gain structure and levels for each coverage preset.

Parametric Equalizer

Using the EQ to maximize audio quality, improve intelligibility, and reduce noise.

Setting Filter Parameters

Details on adjusting filter types, frequency, gain, and Q for equalization.

Custom Presets

Saving and recalling up to 10 complete device configurations.

Automixing Features

Automix Channel

Configuring and using the automatic mixing feature for a single output.

Automix Modes

Explains Classic, Smooth, and Custom modes for automixing behavior.

Echo Reduction

Enabling Echo Reduction

Steps to route far-end audio as a reference for echo suppression.

AES67 Compatibility

Information on supporting the AES67 networked audio standard.

Networking and Dante

Digital Audio Networking

Overview of Dante's low-latency, synchronized digital audio transport over Ethernet.

QoS Settings

Configuring Quality of Service for reliable audio delivery on complex networks.

Configuring IP Settings

Detailed steps for managing IP configurations via the web application.

Setting Latency

Adjusting system latency settings to ensure Dante devices remain in sync.

IP Ports and Protocols

Third-Party Control System

Using external systems like AMX or Crestron to control microphone parameters.

Command Strings for Control

Common Command Strings

Examples of GET, SET, and REP commands for basic parameter control.

Audio Gain Control Commands

Commands for getting, setting, and adjusting audio gain levels.

Channel and Device Mute Commands

Commands for muting, unmuting, and toggling channel or device audio.

Preset Management Commands

Commands for getting, setting, and naming presets.

Troubleshooting

Common Issues and Solutions

Addresses problems like browser lag, muffled audio, device discovery, and no lights.

Specifications

Beam Width and Connector Type

Technical details on adjustable beam widths and the RJ45 connector.

Audio Specifications

Details frequency response, sensitivity, maximum SPL, and signal-to-noise ratio.

Digital Signal Processing

Details on per-channel and system-level DSP features like EQ, mute, gain, and echo reduction.

Optional Accessories

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