Manually Assigning Static IP Address
To manually assign IP addresses, follow these steps:
1. Open the web application.
2. Go to the Settings tab and select Network.
3. Select Manual as the Configure IP setting.
4. Enter the IP settings.
Setting Latency
Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for variances in latency time between devices and
channels, Dante has a predetermined selection of latency settings. When the same setting is selected, it ensures that all Dante devices on the network are in
sync.
The latency setting for Dante devices should be set according to the number of switches in the network.
Use Audinate's Dante Controller software to change the latency setting.
Latency Recommendations
Maximum Number of SwitchesLatency Setting
30.25 ms
50.5 ms (default)
101 ms
10+2 ms
Operating the Control Software over Wi-Fi
When operating the web application over Wi-Fi, it’s important to set up the wireless router properly for best performance. The system employs several standard-
based protocols that rely on multicast. Wi-Fi treats broadcast and multicast packets differently than general packets for backward compatibility reasons. In some
cases, the Wi-Fi router will limit the multicast packet transmission rate to a value that is too slow for web application to properly operate.
Wi-Fi routers typically support 802.11b, 802.11a/g, and/or 802.11n standards. By default, many Wi-Fi routers are configured to allow older 802.11b devices to
operate over the network. In this configuration, these routers will automatically limit the multicast data rates (or sometimes referred to as ‘basic rate’, or ‘management
rate’) to 1-2Mbps.
Note: A Wi-Fi connection can only be used for the control software. Network audio cannot be transmitted over Wi-Fi.
Tip: For larger wireless microphone configurations, it’s recommended to increase the multicast transmission rate to provide adequate bandwidth.
Important: For best performance, use a Wi-Fi router that does not limit the multicast rate to 1-2 Mbps.
Shure recommends the following Wi-Fi router brands:
• Cisco
• Linksys
• Apple
Packet Bridge
Packet bridge enables an external controller to obtain IP information from the control interface of a Shure device. To access the packet bridge, an external
controller must send a query packet over unicast UDP* to port 2203 on the Dante interface of the Shure device.
1. Send a UDP packet with a minimum 1-byte payload .
Note: The maximum accepted payload 140 bytes. Any content is allowed.
2. The Shure device will send a response packet over unicast UDP to the controller, using a destination UDP port identical to the source port of the query
packet. The payload of the response packet follows this format:
ContentBytes
IP address, as 32-bit unsigned integer in network order0-3
Subnet mask, as 32-bit unsigned integer in network order4-7
MAC address, as array of 6 bytes8-13
Note: The Shure device should respond in less than one second on a typical network. If there is no response, try sending the query again after verifying
the destination IP address and port number.
*UDP: User Datagram Protocol
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