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Shure Microflex MXCW User Manual

Shure Microflex MXCW
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MXCW
Microflex Complete Wireless
®
Complete user guide for the MXCW system. Includes installation instructions, specifications, best practices, and troubleshooting.
Version: 10.4 (2021-K)

Table of Contents

Questions and Answers:

Shure Microflex MXCW Specifications

General IconGeneral
BrandShure
ModelMicroflex MXCW
CategoryMicrophone
LanguageEnglish

Summary

General Description and Features

Key System Features

Overview of RF efficiency, frequency coordination, interference avoidance, encryption, and bi-directional wireless.

Getting Started with MXCW System

Set Up Access Point (MXCWAPT)

Connect the access point to a PoE source and configure initial settings.

Set Up Conference Units (MXCW640)

Connect and power on wireless conference units for system use.

Perform Soundcheck

Test microphone audio levels and functionality after setup.

Access Point Transceiver (MXCWAPT) Overview

Access Point Controls and Indicators

Display and Navigation Buttons

Description of the access point's screen, enter, exit, and arrow buttons.

Power and Network Status LEDs

LED indicators for power, network link, and system reset status.

Access Point Network and Wireless LEDs

Network Audio LED Status

Indicates the status of Dante network audio channels and firmware updates.

Wireless Audio LED Status

Indicates wireless channel status, interference detection, and firmware updates.

Access Point Connectivity and Functions

Analog Audio Ports and Ground Lift

Analog XLR inputs/outputs and ground lift switch for audio connections.

Reset Button and Ethernet Port

Reset button for factory defaults and Ethernet port for network connectivity.

Access Point Menu Navigation and Settings

SSID Configuration

Setting the network ID for easy recognition and control of conference units.

Meeting Controls Menu

Configure speak modes, participant limits, and device control.

Audio Settings Menu

Adjust loudspeaker gain, input levels, and output levels.

Access Point Utilities and Conference Unit Overview

APT Utilities (Network/Firmware)

View network details and firmware version for the access point.

Conference Unit (MXCW640) Introduction

Introduction to the features and functions of the MXCW640 conference unit.

Conference Unit Components and Interfaces

Audio, Touchscreen, and Buttons

Headphone output, volume control, touchscreen, and microphone buttons.

Power, Battery, NFC, and USB

Power button, battery status, NFC slot, and USB connector for unit operation.

Conference Unit Usage and Navigation

Securing the Microphone

Steps to physically connect a microphone to the conference unit.

Unit Interface Navigation

Navigating the home screen, voting, and settings menus on the unit.

Conference Unit Startup Modes

Network Connection Modes (Last Connected, List, Scan)

Configuring how units connect to networks upon startup.

Custom Welcome Screen Configuration

Welcome Screen Lock and Button Customization

Locking the Welcome Screen

Prevent participants from changing unit settings by locking the welcome screen.

Button Hardware and Functionality

Exchanging buttons and configuring the left button's function.

Rechargeable Battery (SB930) and Battery Life

Battery Status and Indicators

Details on the SB930 battery, including status buttons and LEDs.

Battery Life Considerations

Factors affecting battery longevity and replacement advice.

Battery Care and Charging Station Overview

Battery Care and Storage Tips

Guidelines for proper care and storage to ensure battery performance and lifespan.

Networked Charging Station (MXCWNCS) Introduction

Overview of the charging station for SB930 batteries and its status indicator.

Networked Charging Station Features

Charging Slots, LEDs, Power, and Reset

Description of charging slots, LEDs, power button, and reset functions.

Ethernet Port and Storage Mode

Ethernet port for monitoring and storage mode for battery preservation.

Charging Station Power Up and Battery Monitoring

Powering On the Charging Station

Steps to connect power and turn on the charging station.

Monitoring Battery Charge Status

Methods to monitor battery charge status while in use or charging.

Battery Status Icons and Charge LEDs

Battery Charging Information and USB Charging

Average Charging Times and USB Charging

Charging times, USB charging methods, and requirements.

Battery Statistics and Long-Term Storage

Battery Statistics Monitoring

Key metrics like bay number, status, health, cycles, and temperature.

Storing Batteries for Long Term

Using the charging station's storage mode to maintain battery health.

Access Point Installation Guide

Optimal Access Point Location Practices

Best practices for selecting the best location for access point placement.

Installation Requirements Checklist

Ensuring all equipment meets specifications before installation.

Access Point Mounting and Finishing Options

Painting the External Cover

Using the paintable cover to match the access point to room decor.

Mounting Options and Instructions

Detailed steps for mounting the access point on walls, ceilings, and boxes.

Charging Station Installation

Ceiling Tile and Tripod Mounting

Instructions for mounting the charging station on ceiling tiles or tripods.

System Setup and Device Connection

Maximum System Size and Wireless Network

Understanding system capacity and connecting devices to the wireless network.

Initial Device Connection and Registration

Automatic connection and registration of wireless devices upon power-up.

Restricting New Device Connections

Network SSID Customization and Conflict Resolution

Custom Network SSID Labels

Creating custom network names for easier identification and security.

Resolving Identical Label Conflicts

How the system resolves conflicts between access points using the same SSID.

Separating Networks for Multiple Systems

Multiple Network System Configurations

Web Applications for System Monitoring and Control

Accessing Device Web Applications

Steps to connect to and open the Shure Web Device Discovery application.

Finding and Opening Web Applications via Device Discovery

Web Browser Compatibility Requirements

Accessing Web Applications via DNS and Views

Accessing Web Applications via DNS

Using DNS names to directly access device web applications.

Web Application Views Overview

Introduction to Admin, Chairperson, and Display views.

Wireless and RF Management

Wireless Operating Distance Factors

Understanding how RF power affects the operating distance.

Setting RF Power Levels for Coverage

Adjusting RF power for optimal coverage based on room size.

RF Pattern and Bandwidth Allocation

RF Pattern and Room Combining Example

Diagram of RF pattern and example of room combining for larger areas.

Bandwidth Allocation and Channel Selection

Managing bandwidth and selecting wireless channels for optimal performance.

Interference Management and Performance Tips

Interference Detection and Avoidance

System's ability to scan, detect, and avoid wireless interference.

Tips to Improve Wireless System Performance

Suggestions to resolve interference or dropouts and improve system performance.

Setting Access Point Country and Region

Changing Country and Region Settings

Participant Role Configuration

Configuring Remote Callers and Speak Priority

Configuring Conference Units for Remote Callers

Steps to set up conference units for remote caller functionality.

Remote Caller Speak Priority Tones

Understanding tones indicating remote caller connection and priority.

Changing Participant Roles in Web Application

Identifying Devices and Customizing Display

Identifying Devices in Software

Confirming hardware identity before making software changes.

Customizing the Devices Display

Selecting which columns and information to display on the Devices tab.

Participant Identification and Speak Priority

Assigning Names and Seat Numbers

Assigning names and seat numbers for accurate participant identification.

Retaining Seat Information

Ensuring seat information is saved across power cycles.

NFC Card Functionality Setup

Enabling and using NFC cards for participant identification.

Speak Priority Adjustment

Manually adjusting speak priority for participants to manage interruptions.

Microphone Activation and Interruption

Adjusting Speak Priority Levels

Fine-tuning speak priority without altering participant roles.

Active Speaker Interruption Modes

Configuring how microphones behave when the speaker list is full.

Microphone Activation Styles

Selecting microphone activation methods like Auto, FIFO, Manual, or Handsfree.

Handsfree Mode and Speaker Limits

Handsfree Mode Configuration

Using voice detection to automatically activate microphones.

Handsfree Mode Best Practices

Tips for optimizing performance and avoiding issues in Handsfree Mode.

Setting Active Speaker Limits

Defining the maximum number of active speakers and delegates.

Speak Button Conflicts and Microphone Permissions

Preventing Speak Button Conflicts

Settings to avoid conflicts from double-presses or simultaneous actions.

Microphone Off Permissions

Restricting microphone muting to administrators or chairpersons.

Audio Setup and Channel Routing

MXCW Audio Channels Overview

Wireless, Analog, and Dante Channels

Details on wireless, analog, and Dante audio channels.

MXCW Routing Descriptions

MXCW Wireless Audio Channel Details

Uplink Channels for Active Speakers

8 uplink channels for active speakers, with limits adjustable.

Downlink Channels for Listening

1 floor channel and 8 interpretation channels for listening.

Floor Mix and Analog Connections

The Floor Mix Functionality

How audio is routed to the floor mix by default for participant listening.

Monitoring Active Microphones

Using the web application to monitor and adjust microphones contributing to the floor mix.

Analog Audio Connections Guide

Connecting external audio equipment via XLR connectors on the access point.

Connecting Analog Devices

Automatic Gain Control and Adding External Sources

Automatic Gain Control (AGC)

Ensuring consistent audio volume by automatically adjusting channel levels.

Adding External Sources to Floor Mix

Blending additional audio sources with the MXCW wireless microphone floor mix.

Emergency Audio and Language Interpretation

Emergency Audio Signal Handling

Connecting and distributing an Emergency Evacuation Message (EEM) audio signal.

Language Interpretation Setup

Configuring up to 8 audio channels for language interpretation.

Digital Audio Networking with Dante

Connecting Dante Network Audio

Integrating Dante audio devices with the MXCW system.

Dante Networking Recommendations and QoS

Switch Recommendations for Dante

Recommended features for network switches used with Dante.

QoS Settings for Dante Networking

Configuring Quality of Service for reliable audio delivery on networks.

Networking Terminology Glossary

Dante Network Audio Encryption and Network Configuration

Dante Network Audio Encryption

Securing audio transmission using AES-256 encryption.

Network Configuration Best Practices

Guidelines for reliable network communication setup.

Device IP Settings Configuration

Configuring IP addresses using DHCP or static assignment.

Static IP Address and Latency Settings

Manually Assigning Static IP Addresses

Step-by-step guide to assigning static IP addresses in the web application.

Setting Dante Latency

Adjusting latency settings in Dante Controller for device synchronization.

Web Application Over Wireless Connection

IP Ports and Protocols Reference

AES67 Interoperability

Voting Session Management and Configurations

Voting Session Management

Controlling voting sessions from the conference unit or web application.

Voting Configurations Explained

Details on the different open and secret voting configuration options.

Voting Results and System Troubleshooting

Voting Results and Export Options

Viewing, sharing, and exporting voting results.

Basic System Check and Interference

Checking hardware, connections, and addressing wireless interference.

Resetting System Devices

Firmware Management and Third-Party Control

Exporting System Log Files

Downloading log files for troubleshooting assistance from Shure Support.

Firmware Updates and Versioning

Steps for updating firmware and guidelines for version compatibility.

Third-Party Control System Integration

Connecting to external systems like AMX or Crestron via Ethernet.

System Specifications: Latency, Frequency Response, and Distortion

Latency and Frequency Response Details

Latency values and frequency response characteristics for system outputs.

Total Harmonic Distortion and Dynamic Range

THD and dynamic range measurements for system outputs.

Digital Signal Processing and Audio Polarity

Information on DSP capabilities and audio polarity definition.

Working Range and Security Features

Operational working range and AES Encryption capabilities.

MXCWAPT Analog Input/Output Specifications

Analog Input Characteristics (Levels, Impedance, THD)

Input levels, impedance, and THD for Line and Aux analog inputs.

Analog Output Characteristics (Level, THD+N)

Maximum output level and THD+N for analog outputs.

MXCWAPT Dante and RF Specifications

Dante Input Specifications (Response, THD, Range, Impedance)

Dante input specs: response, THD, dynamic range, and load impedance.

RF Specifications (WLAN, Bands, Sensitivity, Power)

RF specs: WLAN, frequency bands, sensitivity, and output power.

MXCWAPT Power, Network, Display, and Mechanical Specs

Power and Network Details

Power supply, consumption, network interface, and cable requirements.

Display and Mechanical Features

Display resolution, dimensions, weight, and mounting type.

MXCW640 Microphone and Remote Caller Input Specs

Microphone Input Specifications

Input levels, response, THD, dynamic range, and EIN for microphone input.

Remote Caller Input Specifications

Specs for remote caller input: level, frequency, THD, range, and EIN.

MXCW640 Headset Input and Speaker Output Specs

Headset Microphone Input Specs

Input levels, impedance, and THD for headset microphone input.

Speaker Output Specifications

Nominal and maximum output levels and frequency response for speakers.

MXCW640 Output Specifications Continued

Speaker Output THD/Dynamic Range

THD and dynamic range for speaker output.

Headphone Output Specifications

Output level, response, THD, range, and load impedance.

Remote Caller Output Specifications

Maximum output level for the remote caller output.

MXCW640 Remote Caller Output Specs Continued

Remote Caller Output Specs (Response, THD, Range, Impedance)

Response, THD, dynamic range, and impedance for remote caller output.

MXCW640 RF and NFC Specifications

RF Specifications

WLAN standard, frequency bands, sensitivity, and output power.

NFC Specifications

Carrier frequency range for NFC functionality.

MXCW640 Power and USB Specifications

Power Details (Battery, Consumption, Charge Time)

Battery type, consumption, and charge time.

USB Charging Specifications

USB input voltage range, power consumption, and recommended cable.

MXCWNCS Display, Mechanical, and Battery Specs

Display Specifications

Display type, size, and resolution for the charging station.

Mechanical Specifications

Dimensions, weight, housing, and mounting type for the charging station.

Temperature Ranges and Battery Connector

Temperature ranges and battery connector details.

MXCWNCS Power, Network, and Mounting Specs

Charge Time and Power Requirements

Charge time, current, and power requirements for the charging station.

Network and Cable Requirements

Network interface, cable length, and cable requirements for connectivity.

MXCWNCS Housing, Mounting, Dimensions, and Temperature

Housing, mounting, dimensions, and operating temperature range.

SB930 Battery Specifications

System Accessories and Model Variations

Available and Optional Accessories

List of microphones, accessories, and optional items for the system.

Access Point Model Variations

Regional variations of the MXCWAPT access point.

Networked Charging Station Model Variations

Important Product Information and Safety

General Safety Instructions

Essential safety instructions for operating the equipment.

Safety Precautions and Warnings

Warning and Caution Symbols Explained

Explanation of warning and caution symbols indicating potential hazards.

Hearing Damage Warning from High Volume

Warning about permanent hearing damage from excessive volume exposure.

User Information and Compliance Statements

FCC Compliance Information

Information regarding FCC rules, interference, and authorized operation.

Certifications and Standards Compliance

Details on EMC conformance, FCC, and Canadian ICES-003 compliance.

Environmental Disposal and Trademarks

Environmentally Friendly Disposal

Guidelines for the proper and separate disposal of old electrical appliances.

Trademarks Acknowledgement

List of trademarks and their owners used in the documentation.

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