Fault Diagnosis
Condensation / Humidity / Leakage
Fault Possible cause Troubleshooting
Moisture on food or glass plates Compressor runtime reduced due to low ambient tem-
perature
▶
Set lower cooling temperature in order to increase compressor
runtime.
Temperature insufficiently distributed Valid only for appliances with internal fan.
▶
Check fans.
Compressor evaporation tray overflowing Incorrect installation - no ventilation
1. Check appliance installation.
2. Ensure that appliance is ventilated properly (see Installation instruc-
tion).
Incorrect installation - door does not close completely
There is gap between the door and the door’s sealing
due to an incorrect appliance installation or uninten-
tional jamming of a sealing part, which inhibits the
door from closing tightly.
▶
Check door installation.
Appliance error - door does not close completely
1. Check door hinges.
2. Check door sealing.
Appliance error - evaporation tray incorrectly moun-
ted / defective
1. Check evaporation tray installation.
2. Check evaporation tray for mechanical damage.
Operating errors - door is not closed properly for long
periods of time
▶
Advise customer:
Ensure that door is closed properly.
Operating errors - placing hot goods into appliance Storing of hot goods leads to high amounts of moisture appliance com-
partment.
▶
Advise customer:
Let hot goods cool down before storing in the appliance.
Operating errors - storing high degree of moisture food
not packed
▶
Advise customer:
Pack food with high degrees of moisture (e.g. lettuce) before storing
to ensure, that the moisture stays within the product – for a longer
shelf life and less water in the appliance.
Compressor
Fault Possible cause Troubleshooting
Compressor too hot Leak in refrigeration circuit
▶
Check refrigeration circuit for leakage.→Page 51
Fault Diagnosis
2020-08-03_58300000002379_ara_en_p Copyright by BSH Hausgeräte GmbH Page 27of73
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