Installation fault
Fault Possible cause Troubleshooting
Increased power consumption and cooling power af-
fected
Ventilation at rear covered
▶
Refer to dimensions in installation instructions.
Leave sufficient distance between appliance and back panel.
Appliance protruding
Heat accumulation and compromised refrigerat-
ing capacity
Reinforcing brace for transport in rear area of the kit-
chen cabinet not removed
▶
Remove reinforcing brace.
Socket (surface-mounted) in area of machine room
▶
Connect the appliance to another socket.
Front panel hits against body, door does not close Depth adjustment on pedestal missing or too far back
▶
Correct depth adjustment.
Front panel brushes against kitchen cabinets Front panel is mounted at a slant
1. Remove front panel.
2. Align the fixing rail.
Top cabinet cover brushes against front panel Cabinet cover not properly mounted
▶
Correct cabinet cover.
Screw brushes against cover mask
Screw of the upper installation rail brushes
against the cover mask of the cabinet
Improper cup holes / Mounting of fixing rail to front
panel is not dimensionally accurate
▶
Align the fixing rail.
Cabinet base softens, appliance lifts up or sinks Water escaping through blocked condensation outlet
▶
Replace cabinet base.
Noise
Fault Possible cause Troubleshooting
Compressor noise Humming noise when switching on / Rattling noise
when switching off
▶
Advise customer:
Normal, harmless noise
Compressor touches housing
▶
Check compressor installation.
Compressor stimulates surrounding parts Required tools:
Noise damping
mass
Butyl, outside use [00153737]
▶
Install damping material on affected pipes.
Pipes touching components
▶
Carefully bend pipes.
Flow noise Refrigerant flowing through the pipes
▶
Advise customer:
Normal, harmless noise
Fault Diagnosis
2020-08-03_58300000002379_ara_en_p Copyright by BSH Hausgeräte GmbH Page 35of73
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