Result problem
Fault Possible cause Troubleshooting
Drinking water tastes stale Activated charcoal filter used up. / No water was used
for some time / Ice maker was switched off for an ex-
tended period
1.
If activated charcoal filter is installed.
- Replace activated charcoal filter after a maximum of 6 months.
2. Sanitise the water system.→Page 68
Temperature problem
Fault Possible cause Troubleshooting
Complete over icing of the evaporator
Too much humidity inside the appliance
Long door opening times
▶
Advise customer:
Avoid long door opening times.
Unwrapped foodstuffs stored in the compartment
▶
Advise customer:
Store food packed.
Hot dishes stored in the compartment
▶
Advise customer:
Wait until dish cools down before placing it inside appliance compart-
ment.
Door seal leakage
▶
Replace door seal.
Door seal not completely inserted into inner door
▶
Check door seal installation.
Gap between door and front strip Required tools:
Washer for base hinge (0.5mm) [00616387]
▶
Install retaining washer between door hinge and door lock.
Door bent
▶
Replace door.
Fault Diagnosis
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