Appendix
A.4 Service & Support
SIMATIC PN/CAN LINK
164 Operating Instructions, 03/2022, A5E39895388-AC
A.4 Service & Support
A.4.1 Technical Support
Technical Support
You can contact the Technical Support experts in Germany at the following number:
• Phone: + 49 (0) 911 895 7222
• The contact data for Technical Support in other countries can be found in the Siemens
contact database (https://w3.siemens.com/aspa_app/).
A.4.2 Siemens Industry Online Support
Siemens Industry Online Support
You can find various services at the Support homepage
(https://support.industry.siemens.com/cs/us/en/) on the Internet.
There you will find the following information, for example:
• The correct documents for you via product-related search functions
• Online support request form
• Your local representative
• A forum for global information exchange by users and specialists
• Our newsletter containing up-to-date information on your products
A.4.3 Online catalog and ordering system
Online catalog and ordering system
The online catalog and the online ordering system can be found on the Industry Mall
homepage (https://mall.industry.siemens.com).
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