No antenna signal (No signal display on the unit or via the signal displays in the OSD):
1. Check the antenna cable first: the mesh wire shield and alumi-
nium insulation must be in contact with the f-plug and should not
touch the cable conductor.
2. Check the LNB settings. For ASTRA satellites LNB1 should be
on. If you use an digital LNB, the lower and upper frequencies
have to be 9750 MHz and 10600 MHz respectively. To trace an
error you should connect the LNB directly to the receiver and
first remove the switch and splitter.
Malfunctions 1. The unit displays incorrect broadcasting times in the EPG or the
incorrect time: after the receiver is switched on the data has to
be read and evaluated. Depending on the transponder this pro-
cess may take some time. Sometimes it is necessary to call up
the EPG again or to switch channels.
2. No response from the unit: Pull out the power plug and wait a
few seconds before starting the unit again.
Only a few channels 1. The antenna is aligned to the wrong satellite position. When ali-
gning the antenna you may be receiving one of numerous satelli-
tes, which is transmitting on a similar frequency and interfering
with the receiver's signal displays. When switching channels fo-
reign stations will often appear as well as a notification of “No
Signal”. It is often enough to turn the antenna a few degrees to
the east or west to receive the channels you want.
2. Check to see if you have activated the right list of channels.
Press BROWSE to call up the list. Press the
왗 or 왘 buttons to
select the channel list you require (e.g. “All Satellites”).
No sound, poor sound quality 1. If there is no sound, or only interference can be heard, your TV
or AV receiver is unable to decode the Dolby Digital/AC3 sound
from the HDMI connection. Remedy: Press the AUDIO button
and select stereo sound. If the channel does not provide stereo
sound, connect the digital sound output SPDIF to your
Surround/AC3/Dolby Digital system.
9. Troubleshooting
GB 47
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