12. Service
GB 49
Do you have any problem to put the receiver into operation?
Don’t worry, – do not refuse the receiver,
call us!
High value technical units are often very complex. Technical problems have
normally a simple reason, which can be cleared quick and uncomplicated by
phone.
Our experts on our hotline service know your model very well and will give
you helpful information and support on connection and handling.
Take our service – please call us!
You will reach our experts from Monday to Sunday between 8:00 and 22:00 o’clock.
Germany:
0900 1512 532 (€ 0,25/Min. from german landline)
Austria:
0900 400 222 (€ 0,68/Min. from austrian landline)
Returns
In case your model is really defect, please return the unit with error description and voucher to our
hands. Before you return the unit, please call our hotline and request a special reparation number
(RMA). Without this number the reparation will not start or could be delayed.
SM ELECTRONIC GmbH
Retourenzentrum • Großer Kamp 9 • D-22885 Barsbüttel • www.skymaster.de • info@sm-electronic.de
Subject to technical changes • ASTRA, EUTELSAT, TÜRKSAT, DiSEqC and Skymaster are registered trademarks.
☞
Waste electrical and electronic equipment is classed as recyclable waste and does not
belong in domestic refuse!
We therefore request you to actively support the conservation of resources and environmental
protection and to dispose of this device at responsible take back points – if possible.
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