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References and Troubleshooting
Alarms and Messages Alarm Priority Description / Corrective Action
Unknown cassette type.
Remove cassette.
High The pump detects the cassette is incompatible with the pump.
The pump is stopped and will not run. Close the tubing clamp,
remove and then reattach the cassette. If the alarm persists,
replace the cassette.
NOTE: You must remove the cassette to continue.
Unusable battery. Pump
stopped
High The batteries installed are either the wrong kind of AA
batteries, or you are using a rechargeable battery pack that is
not compatible with the pump. The pump was delivering and
is now stopped and will not run. Select acknowledge to clear
the alarm. Remove the batteries and install a fully charged
rechargeable battery pack or 4 new AA batteries. For more
information on what type of batteries to use, see Installing the
Batteries on page 14.
Unusable battery. Pump will
not run.
Medium The batteries installed are either the wrong kind of AA
batteries, or you are using a rechargeable battery pack that is
not compatible with the pump. Select acknowledge to clear
the alarm. Remove the batteries and install a fully charged
rechargeable battery pack or 4 new AA batteries. For more
information on what type of batteries to use, see Installing the
Batteries on page 14.
Upstream occlusion. Clear
occlusion between pump and
reservoir.
High Fluid is not flowing from the fluid container to the pump,
which may be resulting from a kink, a closed clamp, or air
bubble in the tubing between the fluid container and pump.
Delivery is paused and will resume if the occlusion is removed.
Remove the obstruction to resume operation. The alarm will
clear when the occlusion is removed. You will be required to
acknowledge this alarm after it clears if it has occurred and
cleared more than 3 times within 15 minutes.
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