Snom 760 - Call Pick-Up from Another Extension

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snom 760 User Manual
Using the Phone
Call pick-up from another extension
You can pick up calls ringing on another extension, for example when the other extension is busy or
when the user is absent. The prerequisites for this function are:
◦ It must be supported by the PBX.
◦ The extension whose calls you wish to pick up on your own extension must permit this function
and you must both be using the same ID for this function. Settings:
- Phone's web interface > Configuration Identity > SIP > Allow incoming extension
monitoring: "on"
- Phone's web interface > Configuration Identity > SIP > Extension monitoring group ID:
Enter the ID into the textfield. Please note: The first character of the ID must not be a '{'
bracket.
◦ The extension to be monitored must be programmed onto one of the freely programmable
function keys with LEDs. See chapter "Configuring the function keys", "Example 1, Extension
monitoring and call pick-up" on page 60.
When these prerequisites are met, the activities of the monitored extension are indicated by the LED of
the function key:
◦ Blinking LED: Incoming call ringing. If the call is not answered, press the key to pick it up.
◦ LED glowing steadily: The monitored extension is busy (in call, dialing, etc.).
If you wish to know who is calling or in a call with the monitored extensions, you can program the
function "Monitor Calls" onto one of the programmable function keys (see "Configuring the function
keys", "Example 2, Monitoring calls on-screen" on page 61).
◦ When the LED of a monitored extension is blinking, press
to show call details on the
screen. For example: 153 > 157 indicates that extension 153 is calling extension 157; 153 x
157 indicates that 153 is connected to 157 and that 153 is the caller, 157 the callee.
Monitored extension ringing
Monitored extension busy
◦ When a call is ringing on the extension, press
to pick it up on your phone.
◦ Press
to close the details screen and return to the idle screen.