socomec NETYS RT - TROUBLESHOOTING; Troubleshooting Common Issues

NETYS RT Hot Swap 7 - 11 kVA - 551574B - SOCOMEC
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11. TROUBLESHOOTING
1. When a problem occurs, please check if the following situations exist before
contacting Socomec service personnel:
• Is the main input voltage present?
2. Please have the following information ready if you would like to contact the
Socomec service personnel:
• Unit information including model, serial number, etc.
• An exact description of the problem. The more detailed description of the
problem, the better.
3. When the following problems occur, please refer to the solutions shown below.
Error
Code
Alarm
Message
Possible
Cause
Solution
0X61C1 Input Fuse Open
The input fuse has
blown or the input
relay is open.
Please contact
service personnel.
0X60C0 PFC Soft Start Fail
The UPS has an
internal fault.
Please contact
service personnel.
0X6200 DC Bus Over
Shutdown
1. The output
has capacitive or
inductive loads.
2. The UPS has an
internal fault.
1. Remove the
capacitive or inductive
loads.
2. Please contact
service personnel.
0X62A0
DC Bus Under
Shutdown
The UPS has an
internal fault.
Please contact
service personnel.
0X62C0
DC Bus Under
Shutdown
The UPS has an
internal fault.
Please contact
service personnel.
0X1200 INV Volt Abnormal
The UPS has an
internal fault.
Please contact
service personnel.
0x1101
Output Overload
Shutdown
The UPS is
overloaded.
Check the power
consumption of the
loads, and remove the
unnecessary loads.
0XA000 Charger Fault
The UPS has an
internal fault.
Please contact
service personnel.
0X8106
INV IGBT Over
Heat Shutdown
1. The vents are
blocked.
2. The UPS has an
internal fault.
1. Check whether the
vents are blocked.
2. Contact service
personnel.