socomec OFYS RT - TROUBLE SHOOTING

OFYS RT 1 - 3kVA - 551906A - SOCOMEC
26 EN
11. TROUBLE SHOOTING
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom Possible cause Remedy
No indication and alarm in the front
display panel even though the mains is
normal.
The AC input power is not connected well.
Check if input power cord firmly
connected to the mains.
The AC input is connected to the UPS
output.
Plug AC input power cord to AC input
correctly.
The icon
and flashing on the display
and alarm is sounding every second.
The external or internal battery is
incorrectly connected.
Check if all batteries are connected well.
Fault code is shown as 27 and the icon
is lighting on the display and alarm
is continuously sounding.
Battery voltage is too high or the charger
is fault.
Contact your dealer.
Fault code is shown as 28 and the icon
is lighting on the display and alarm
is continuously sounding.
Battery voltage is too low or the charger
is fault.
Contact your dealer.
The icon
and is flashing on
the display and alarm is sounding twice
every second.
UPS is overload Remove excess loads from UPS output.
UPS is overloaded. Devices connected to
the UPS are fed directly by the electrical
network via the Bypass.
Remove excess loads from UPS output.
After repetitive overloads, the UPS is
locked in the Bypass mode. Connected
devices are fed directly by the mains.
Remove excess loads from UPS output
first. Then shut down the UPS and restart it.
Fault code is shown as 43 and the icon
is lighting on the display and alarm
is continuously sounding.
The UPS shut down automatically
because of overload at the UPS output.
Remove excess loads from UPS output
and restart it.
Fault code is shown as 14 and the icon
is lighting on the display and alarm
is continuously sounding.
The UPS shut down automatically
because short circuit occurs on the UPS
output.
Check output wiring and if connected
devices are in short circuit status.
Fault code is shown as 01, 02, 03, 04, 11,
12, 13, 41 or 45 on the display and alarm
is continuously sounding.
A UPS internal fault has occurred.
There are two possible results:
- The load is still supplied, but directly
from AC power via bypass.
- The load is no longer supplied by power.
Contact your dealer.
Battery backup time is shorter than
nominal value.
Batteries are not fully charged.
Charge the batteries for at least 5 hours
and then check capacity. If the problem
still persists, consult your dealer.
Batteries defect. Contact your dealer to replace the battery.