Error code Displayed Error message Description and Troubleshooting
-or-
Tap Charge Now on the EV
Charger tab of the Monitoring
App
1Cx4; 1Cx5;
1Cx12 -1Cx13
Internal Error
Disconnect from EV
Internal error.
Disconnect the EVCharger cable
from the vehicle.
Turn the inverter ACcircuit
breaker OFF and ON.
Reconnect the EVCharger Cable
to the vehicle
1CxB/D; 1Cx10 -
1Cx11
Interface Error (Pilot) Press
Press Charge Now
Press the Charge Now
pushbutton on the Connection
Unit with Safety Switch, see
Figure 10
-or-
Tap Charge Now on the EV
Charger tab of the Monitoring
App
1Cx6
Ground Disconnected
Disconnect from EV
Ground Disconnected.
Disconnect the EVCharger cable
from the vehicle.
Contact SolarEdge Support.
1Cx7 Over Temperature
EVCharger over temperature
Verify proper clearances around the
inverter and EV Charger Cable.
After verification reconnect the EV
charger cable to the EV.
1CxA
Under Voltage
Press Charge Now
EVCharger ACvoltage too low.
Press the Charge Now
pushbutton on the Connection
EV Charging Single Phase Inverter Guide MAN-01-00588-1.1
72 EV Charger-related Troubleshooting