January 2009
Spectra T50e Library
13
2. Select Send Log Set and Select the appropriate profile.
3. Select Create a new support ticket and select Next.
4. Use the keyboard to enter a description of the problem in the box. A
description must be entered before the library allows you to continue.
Enter the description and select Next.
If you are accessing the library using a web browser, you can copy the
problem description to your computer’s clipboard and then paste it
back into the problem description field after you edit the profile data.
You must enter something in the description field before the library will
allow you to proceed to the next screen. Be as detailed as possible in
this field, as it will improve the promptness of the resolution provided
by Spectra Logic Technical Support.
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