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LCM Replacement Instructions
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Users and Passwords
1. Select Security -> Edit Users -> Edit to gather the user settings.
2. Write down the user name, user type, and password of each user.
Passwords are not shown, so write down the passwords, if they are
known.
Create an Auto Support Log (ASL) File
The ASL creates a backup copy of your current configuration and gathers
all the logs from the library. You can email the ASL file to SpectraGuard
Support and they can provide you with the detailed information to
reconfigure your library as a last resort. The only information not
contained in this log file are the BlueScale logon passwords, and the
Encryption keys. The Encryption keys must be backed up or saved separately.
If you do not have an AutoSupport Log Profile configured, creating one at
this time may not work if the LCM is malfunctioning. If this is the case,
make sure you record all the information in the previous sections to restore
your library configuration after replacing the LCM.
Able to Create ASL If you are able to create a log, follow these steps:
1. Select Maintenance > Auto Support. The Auto support screen appears.
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