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SiriusXM Satellite Radio
Check Antenna
The radio has detected a fault with
the SiriusXM antenna. The antenna
cable may be either disconnected
or damaged.
•
Verify that the antenna cable
is connected to the SiriusXM
Connect Vehicle Tuner.
• Inspect the antenna cable for
damage and kinks.
Replace the antenna if the cable
is damaged.SiriusXM products are
available at your local car audio
retailer or online at www.shop.
siriusxm.com.
Check Tuner
The radio is having difficulty
communicating with the SiriusXM
Connect Vehicle Tuner. The
tuner may be disconnected or
damaged.
Verify that the SiriusXM Connect
Vehicle Tuner cable is securely
connected to the radio.
No Signal
The SiriusXM Connect Vehicle Tuner
is having difculty receiving the
SiriusXM satellite signal.
•
Verify that your vehicle is
outdoors with a clear view of
the sky.
•
Verify that the SiriusXM
magnetic mount antenna is
mounted on a metal surface
on the outside of the vehicle.
•
Move the SiriusXM antenna
away from any obstructions.
Inspect the antenna cable for
damage and kinks.
•
Consult the SiriusXM Connect
Vehicle tuner installation
manual for more information
on antenna installation.
Replace the antenna if the cable
is damaged. SiriusXM products are
available at your local car audio
retailer or online at www.shop.
siriusxm.com.
Channel Locked
The channel that you have
requested is Locked by the radio
Parental Control feature. See the
Parental Control section on Page
18 for more information on the
Parental Control feature and how
to access locked channels. Default
lock code is 1234
Wrong Code
The code you entered is incorrect.
The default lock code is 1234 If
you’ve changed your code and
can’t remember it, you will have
to perform a master reset of your
head unit to restore the old code.
Subscription Updated
The radio has detected a change
in your SiriusXM subscription status.
Press anywhere on the screen to
clear the message.
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Channel Unavailable
The channel that you have
requested is not a valid SiriusXM
channel or the channel that you
were listening to is no longer
available. You may also see
this message briefly when first
connecting a new SiriusXM
Connect Vehicle tuner.
Visit www.siriusxm.com for more
information about the SiriusXM
channel lineup.
Memory End
This message will display when
the beginning of stored audio has
been reached. You cannot rewind
any further.
IR Buffer Memory Full
The stored audio memory has
become full while audio was
paused.
Channel Unsubscribed
The channel that you have
requested is not included in your
SiriusXM subscription package or
the channel that you were listening
to is no longer included in your
SiriusXM subscription package.
In the U.S.A., visit www.siriusxm.com
or call 1- 866-635-2349 if you have
questions about your subscription.
In Canada, visit www.siriusxm.ca
or call 1- 877-438-9677 if you have
questions about your subscription.
Apple CarPlay
Restart your Phone
A common rst step to take when
you’re having connection issues is
to restart your device.
1. Turn your phone off.
2. Wait 30 seconds.
3. Turn your phone back on
Make sure your operating system
is up to date
Apple often releases updates to
your phone’s operating system,
known as iOS®, to keep it secure
and working at its best. These
software updates are important.
Not updating your iPhone can lead
to software issues and glitches, like
CarPlay not working.
For step by step instructions, visit
https://support.apple.com/en-
us/118575
Make sure CarPlay is turned on
If your iPhone isn’t connecting to
Apple CarPlay, the feature may not
be enabled on your device or you
may have turned it off and need to
turn it back on. Here’s how:
Go to Settings > General > CarPlay
> My Cars, then select your car to
reconnect it to the app. Make sure
to turn on the Allow CarPlay When
Locked option, too, so that CarPlay
works when your phone is locked.
If your car is already connected,
tap your car, then tap Forget This
Car. Then connect it again.