SatLink VSAT User Guide
Publication no. 101557
Copyright © 2009 – STM Group, Inc.
Page 150 (160)
Event Severity User action required Comment
Tuning failure
transponder two
Major None The STM SatLink VSAT is not able to
acquire lock on the second forward link
transponder (see Appendix I for more
info). If the problem does not disappear
within 10-60 minutes please contact the
Hub operator.
Tuning failure
transponder three
Major None The STM SatLink VSAT is not able to
acquire lock on the third forward link
transponder (see Appendix I for more
info). If the problem does not disappear
within 10-60 minutes please contact the
Hub operator
Missing Table Major None The STM SatLink VSAT is not receiving
a mandatory DVB-S2/DVB-RCS table on
the forward link. If the problem does not
disappear within 10-60 minutes please
contact the Hub operator.
TCT Inconsistency Critical Restart VSAT There is an error in the received TCT
table.
If the problem does not disappear within
10-60 minutes please contact the Hub
operator.
DVB-RCS linkage
descriptor not found
Major None The STM SatLink VSAT is not receiving
a mandatory DVB-S/2DVB-RCS
descriptor on the forward link. Please
check the configured population ID of the
VSAT. If the problem does not disappear
within 10-60 minutes please contact the
Hub operator.
Forward Link is Up Normal None The STM SatLink VSAT has completed
acquisition of the Forward Link tables.
VSAT tuned to a new
forward link
Normal None The STM SatLink VSAT logs the Forward
Link information when transponder one is
found. Included information are:
• Network name
• Forward Link rate
• Forward Link frequency
Frequency out of range Major Check ODU
configuration
TX or RX frequencies outside the
supported ranges of the IDU and ODU
have been detected. Please check that the
ODU configuration matches the
frequencies in use on the satellite and that
the ODU in use is compatible with the
IDU IF interface.
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