STM SatLink 2000 - Page 154

SatLink VSAT User Guide
Publication no. 101557
Copyright © 2009 – STM Group, Inc.
Page 153 (160)
Event Severity User action required Comment
TFTP Server
unreachable
Major Check IP
connection with the
TFTP server
The STM SatLink VSAT is not able to
establish connection with the TFTP server.
Likely to be an IP configuration or
network problem. Verify the IP
connection with the TFTP server by
pinging.
File not found Major Verify that the file
is present on the
TFTP server
The STM SatLink VSAT is not able to
upload the file specified in the command
from the TFTP server. Verify that the file
is available on the TFTP server.
File transfer error Major Check available
space on file system
The File transfer has been aborted either
due to an IP connection interruption
between the VSAT and the TFTP serve or
due to a lack of available space on the
VSAT's file system.
Manual SW Upgraded
completed
Normal None It reports successful VSAT software
upgrade via TFTP.
Automatic SW
download started
Normal None The STM SatLink VSAT has started
automatic download via Multicast of a
new software version
Automatic SW
download completed
Normal None The STM SatLink VSAT has successfully
downloaded a new software version via
Multicast. The STM SatLink VSAT will
automatically restart and activate the new
software version.
Automatic SW
download failure
Major None The STM SatLink VSAT failed to
download a new software version via
Multicast. If the problem persists after 20-
60 minutes, please contact the Hub
operator.
SW upgrade failed Critical Retry SW upgrade TFTP download of new software image
failed
Mcast SW download
started
Major None The STM SatLink VSAT has started
automatic download via Multicast of a
new software version
Mcast SW download
completed
Major None The STM SatLink VSAT has successfully
downloaded a new software version via
Multicast. The STM SatLink VSAT will
automatically restart and activate the new
software version.
Mcast SW download
failed
Major None The STM SatLink VSAT failed to
download a new software version via
Multicast. If the problem persists after 20-
60 minutes, please contact the Hub
operator.
IP address conflict on
LAN
Normal Check IP
configuration of the
VSAT.
The STM SatLink VSAT has detected
conflicting IP address on the LAN
interface
DNS server reply:
Recursion Not
Available
Critical Change
configuration of
Hub DNS server to
allow reply
recursion
DNS server does not allow reply
recursion.