Instruments
Two (2) years on STONEX
®
Products:
GPS receiver: S8 GNSS Series/Vector/ Walker II / PLT1
Accessories.
Accessories & Specific Parts Warranty :
For Accessories provided by Stonex with the instruments S8 GNSS the following general
warranty time is for reference:
Batteries: 7 months.
Battery chargers: 7 months.
Adapters for battery chargers, Cables, Tribrach, Pole, Antennas: 2 years.
Restriction for GPS Boards.
For GPS receiving boards (Trimble, Novatel) used on S8 and S8 family of GPS receivers, Stonex
Europe provides warranty time for one (1) year.
Service Procedure
Repair/Service procedure for dealers.
(1) S/N of the instrument and a detailed description of the defect (sometimes pictures or video)
will be required to indicate the cause and problem.
(2) If dealer wants to repair an instrument under warranty period on their site:
1) If dealers do not have the part in stock they have to send an official order to STONEX
®
Europe and pay for it and so STONEX
®
Europe will send the new part to them so they can
repair the instrument.
2) When the repair is over, the dealer has to fill the “Spare Part Refund” module and send it
to the dedicated mail address.
3) wait for STONEX
®
Europe’s authorization SPR no;
4) when dealer receive the SPR authorization no they can send back to STONEX
®
Europe