Gas airtight suspended warm air heaters - EOLO
44
SYSTEMA S.p.A.
Rev. 10EE0112
11 WARRANTY
11.1 Subject-matter and duration of the warranty
1) The Warranty is limited to faults in the material or machining of components supplied by SYSTEMA.
In the event of a fault in the material or machining, SYSTEMA shall repair or replace faulty parts ex-
works free of charge. ALL OTHER FORMS OF WARRANTY OR COMPENSATION, LEGAL OR
CONVENTIONAL, ARE EXPRESSLY EXCLUDED. Replaced parts shall be returned immediately
to SYSTEMA, free at its works in S. Giustina in Colle (PD), by and to the expense of the user. In the
event of operations covered by warranty, the user shall be charged the fixed call-out fee and refund
for mileage in the event of the place of the operation being over 10 kilometres from the Service
Centre.
2) The Warranty becomes valid as from Initial ignition, provided that this is performed within 6 (six)
months of the date on which the appliance is purchased by the user. In any case, the Warranty shall
expire 18 (eighteen) months from the date on which the SYSTEMA invoice is issued.
3) Any replacement of faulty parts (or the entire Appliance) shall not extend the original expiry terms
of the Warranty. The Warranty on replaced parts shall expire on the same date as the expiry date
of the Appliance Warranty.
4) The duration of the warranty shall be 1 (one) year for each component of the appliance.
11.2 Exclusions from the warranty
1) The Warranty is not valid in the case of:
a) Defects that cannot be attributed to faulty materials or machining, without limits:
- breakages during transport;
- non-compliance of the system with local laws and regulations in force;
- failure to comply with the installation instructions set down in the technical notes supplied
with the Appliance and/or the rules of correct technique;
- damage caused by accidents in general, fires or negligence that cannot be attributed to
SYSTEMA.
b) Tampering or faults due to operations performed by unauthorized personnel.
c) Defects caused by faults concerning the electrical or gas supply mains.
d) Failures caused by: incorrect maintenance, negligence or improper use, variations in the
power supply voltage, dampness and dust in the rooms, incorrect dimensioning and/or faulty
execution of installation.
e) Corrosion or breakage caused by: stray currents, condensation, overheating caused by incorrect
regulation of the pressure of supply gas or to the burner, or the use of gas with different
heating specifications than the rating plate values.
f) Use of non-original spare parts or parts not authorised by SYSTEMA.
g) Normal wear and tear.
h) Products not correctly cared for or stored.
2) Moreover, the Warranty is not valid if:
a) payment for the Appliance was not effected within the terms established in the contract.
b) Initial ignition was not effected by the Service Centre and/or its copy of the Warranty duly
compiled and signed in all parts was not received.
c) The user did not report the fault within 10 days of discovering it.
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