TROUBLESHOOTING GUIDE
8-3
Models 8752 and 8756 with Horizon® Pump
Troubleshooting Guide
8
8. Excessive mix leakage into
the rear drip pan.
a. Worn or missing driveshaft seal a. Install or replace the seal. 6-1/9-1
b. Improper lubrication of the
driveshaft
b. Lubricate properly. 6-1
c. Worn rear shell bearing c. Contact a service technician to replace
the rear shell bearing.
- - -
d. The gearbox is out of alignment. d. Contact a service technician to align the
gearbox.
- - -
9. The driveshaft is stuck in the
gearbox coupling.
a. The gearbox is out of alignment. a. Contact a service technician to align the
gearbox.
- - -
b. Rounded corners on hex end of
driveshaft or gear coupling
b. Replace damaged component. - - -
10.Freezing cylinder walls are
scored.
a. Broken pins on beater assembly a. Repair or replace the beater assembly.
Be sure the scraper blades are properly
seated on pins.
6-1
b. The beater assembly is bent. b. Repair or replace the beater assembly.
Contact a service technician to correct
the cause of insufficient mix in freezing
cylinder.
- - -
c. Missing front bearing c. Install the front bearing on the back of
the freezer door.
6-3
11.The Horizon
®
pump does
not operate.
a. The pump motor is not activated. a. Place the power switch in the off
position. Push the reset button on the
pump drive motor. Return the power
switch to the on position. On Model
8756, press the AUTO button for the
opposite freezing cylinder also.
- - -
12.The machine will not
operate in the Auto mode.
a. The machine is unplugged. a. Plug the machine into the wall
receptacle.
- - -
b. The circuit breaker is off, or the fuse
is blown.
b. Turn the breaker on, or replace the fuse. - - -
c. Low on mix. The MIX OUT light is
flashing.
c. Add mix to the mix tank and press the
AUTO button.
5-3
d. The mix probe is not installed
properly or is damaged.
d. Check the mix probe installation. 6-11
e. The beater motor is out on reset. e. Reset the freezer. 5-2
f. The machine is off on high head
pressure.
f. Air-cooled: Clean the condenser.
Water-cooled: Check the water supply.
Contact a service technician.
7-2
g. The power switch is in the OFF
position.
g. Place the power switch in the ON
position and press the AUTO button.
6-9
Problem Probable Cause Remedy
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