TechniSat Digit ISIO S2 User Manual

39
24 Troubleshooting guide
Fault Possible cause Solution
Remote control does not
work
Wrong remote control code
used
Set the correct remote
control code
(see 7.2.5)
Batteries are dead Replace batteries
(see section 3.5)
Various channels not shown
in channel list
Wrong channel list selected Select a different channel list
(see section 8.4.3.1)
Programmes such as DSF
and Tele 5 have interference
at certain times
Interference from cordless
DECT telephones
Increase distance between
base station and receiver
Sound OK, no TV picture Radio mode called up and
radio background image is
switched off
Check setting
(see sections 7.7.1 and 8.4.7)
Scart plug not connected
correctly
Connect Scart plug properly
Picture not fully visible or
distorted
Picture format not correctly
set
Check picture format
(see section 7.3.1)
Wrong picture display/
zoom selected
Check picture display/zoom
in menu
(see section 7.3.2)
Check zoom setting
(see section 8.12)
No picture, no sound, display
not on
No mains voltage Check mains adapter and
plug
No picture via HDMI HDMI resolution used is not
supported by TV
Modify HDMI resolution
(see section 7.3.3)
for the correct device or
connect via Scart lead
No sound via HDMI, picture
OK
Wrong HDMI sound format
selected
Check HDMI sound format
(see section 7.4.5)
No sound or wrong audio
playing
Dolby Digital active or wrong
audio language selected
Check setting in menu
(see sections 7.4.1 and 7.4.3)
Check Dolby Digital/
language selection
(see section 8.7)

TechniSat Digit ISIO S2 Specifications

General

Signal source	Satellite
Digital signal format system	DVB-S, DVB-S2
Personal Video Recorder (PVR) included	-
Tuner type	Digital
Product color	Silver
Number of tuners	2 tuner(s)
Channels quantity	10000 channels
Audio output channels	- channels
Favorite list TV programs	10000
Digital Satellite Equipment Control (DiSEqC)	1.0, 1.2, Sat-CR
Audio formats supported	FLAC, M4A, MP2, MP3, OGG, WAV
Image formats supported	BMP, GIF, JPG, PNG, TIF
Video formats supported	ASF, AVI, H.264, MKV, MOV, MP4, MPEG1, MPEG2, MPEG4, MPG, TS, TS4, VOB, WMV
Built-in HDD	No
USB 2.0 ports quantity	3
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
AC input voltage	230 V
AC input frequency	50 Hz
Power consumption (standby)	0.2 W
Power consumption (typical)	13 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 75 %
Display type	VFD