Troubleshooting
6-40
TLA5000 Series Service Manual
The Mainframe Diagnostics are comprehensive software tests that check the
logic analyzer. You will need a short BNC-to-BNC cable to complete all of the
tests. Perform the following steps to run the mainframe diagnostics:
1. Quit all other applications on the instrument.
2. Select Start → Programs → Tektronix Logic Analyzer → TLA Mainframe
Diagnostics.
3. Click the Run button to start the diagnostics. Follow the online instructions
to complete the tests. If necessary, refer to the online help for more informa-
tion on the diagnostics.
For PC hardware diagnostics the instrument uses a third party diagnostic
software tool called CheckIt Utilities To start software, the perform the following
steps:
1. Quit all other applications on the instrument.
2. Select Start → Programs → CheckIt Utilities.
3. Refer to the online help for additional information on using the software.
NOTE. To test the floppy disk drive and the CD-ROM drives, you must insert a
test floppy disk or CD before starting the CheckIt Utilities.
The logic analyzer runs a BIOS test when you power on the instrument. If the
BIOS test encounters a problem, the program displays the error on the display.
Table 6--3 lists the BIOS error messages and explanations for the messages.
Table 6- 3: BIOS Error messages
Error m essage Explanation
GA20 Error An error occurred with Gate-A20 when switching to
protected mode during the memory test.
Pri Master HDD Error
Pri Slave HDD Error
Sec Master HDD Error
Sec Slave HDD Error
Could not read sector from corresponding drive
Pri Master Drive -- ATAPI Incompati ble
Pri Slave Drive -- ATAPI Incompatible
Sec Master Drive -- ATAPI Incompati ble
Sec Slave Drive -- ATAPI Incompatible
Corresponding drive is not an ATAPI drive. Run
Setup to make sure the device is selected correctly.
A: Drive Error No response from the floppy disk drive
Mainframe Diagnostics
CheckIt Utilities
BIOS Setup Error
Messages