Texecom SmartCom User Manual

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We are monitoring the cloud via an external system which monitors the system in
multiple different ways every minute. The results of this are recorded in a database
and any errors are alerted to the on call team member.
We are using the clouds data recorded from the panel events to the system along
with the external monitoring system to calculate the availability of the system as a
whole.
All data is available on request in the form of a PDF report to be inspected.

Texecom SmartCom Specifications

General

Connectivity	Ethernet
Power Supply	12V DC
Product Type	Smart Communication Module
Remote Access	Yes
Push Notifications	Yes
Encryption	AES-256
Compatibility	Texecom Premier Elite alarm panels
Mobile App Support	Yes
IP Protocol	IPv4