4. TROUBLESHOOTING ENGLISH VERSION EO1-33099
4.3 Removing Jammed Media
E4-3
4.3 Removing Jammed Media
This section describes in detail how to remove jammed media from the printer.
1. Turn the power off.
2. Open the Top Cover and open the print head block.
3. Remove the media roll.
4. Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could
damage the printer.
5. Clean the Print Head and Platen, then remove any further dust or foreign substances.
6. Load the media again, and close the Top Cover.
CAUTION!
Do not use any tool that may damage the print head.
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