Toshiba B-EX4 - User Manual

Questions and Answers

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Brooke SmithAug 14, 2025
What to do if Toshiba Barcode Reader media feed failure?
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  Andrea RobertsAug 14, 2025
  If you're experiencing media feed failure with your Toshiba Barcode Reader, consider these potential causes: the media might not be set properly, the media quality could be poor, the feed gap sensor or black mark sensor may be improperly adjusted, the threshold could be improper, or there could be a failure of the feed gap sensor or black mark sensor. Additionally, the cutter mechanism might not be installed correctly, or the stepping motor could be failing. To resolve this, ensure the media is set correctly, use Toshiba TEC-approved media, re-adjust the sensor, set the threshold correctly, replace the feed gap sensor or black mark sensor, install the cutter module properly, or replace the stepping motor or MAIN PC board.
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Kenneth BarajasAug 17, 2025
How to fix poor printing on Toshiba Barcode Reader?
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  Devin SnyderAug 17, 2025
  If your Toshiba Barcode Reader is producing poor prints, it could be due to poor media quality, a dirty print head, or the print head block not being set completely. To resolve this, use media approved by Toshiba TEC, clean the print head, and ensure the print head block is completely closed.
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Amy ParkAug 21, 2025
Why Toshiba Barcode Reader prints blurred?
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  Jason DaughertyAug 21, 2025
  If your Toshiba Barcode Reader is producing blurred prints, it might be due to poor media quality or dust on the media. To fix this, use only Toshiba TEC-approved media and clean the print head, removing any dust from the media.
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Steven GrayAug 25, 2025
What causes communication error in Toshiba Barcode Reader?
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  Peter JohnsonAug 26, 2025
  A communication error in your Toshiba Barcode Reader can stem from several causes: a faulty communication cable, a failure of the RS-232C connector, a failure of the communication connector, a problem with the PC or application software, or a failure of the MAIN PC board. Suggested solutions include replacing the cable, replacing the connector, modifying the program, or replacing the MAIN PC board.
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Michelle RothAug 28, 2025
Why Toshiba Barcode Reader power does not turn on?
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  Mr. Marc PetersAug 28, 2025
  The Toshiba Barcode Reader might not be turning on due to several reasons: The input voltage to the printer is not within the rated voltage, the output voltage from the printer is not within the rated voltage or no voltage to the MAIN PC board. Another reason can be failure of MAIN PC board. You can try to replace the power cable or power inlet, the PS unit, the power harness or the MAIN PC board.
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murraygwendolynSep 1, 2025
What to do if Toshiba Barcode Reader LED or LCD does not light?
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  Michael WardSep 1, 2025
  If the LED or LCD on your Toshiba Barcode Reader isn't lighting up, it could be due to a failure of the panel PC board or operation panel, a failure of the operation panel harness, or a failure of the MAIN PC board. Consider replacing the panel PC board or operation panel, replacing the operation panel harness, or replacing the MAIN PC board.
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Lisa WuSep 5, 2025
Why Toshiba Barcode Reader has dot missing?
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  Haley WilsonSep 5, 2025
  If you're noticing missing dots when printing with your Toshiba Barcode Reader, it could be due to a broken print head element, broken print head cable wires, or a failure of the MAIN PC board. Try replacing the print head, replacing the print head harness, or replacing the MAIN PC board.
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Joel Ramsey MDSep 8, 2025
How to prevent ribbon wrinkle in Toshiba Barcode Reader?
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  Latoya SchultzSep 9, 2025
  Ribbon wrinkling in your Toshiba Barcode Reader might be caused by poor ribbon quality or the ribbon not being rewound or fed smoothly. To resolve this, use only Toshiba TEC-approved ribbon and consider replacing the ribbon rewind motor or ribbon feed motor.

Summary

NOTE FOR OPTIONAL EQUIPMENT INSTALLATION;MAJOR UNIT REPLACEMENT;MAINTENANCE

INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

DISC CUTTER (B-EX204-QM-R)

PEEL OFF MODULE (B-EX904-H-QM-R)

WIRELESS LAN BOARD (B-EX700-WLAN-QM-R)

UHF RFID KIT (B-EX700-RFID-U2-US;EU;CN-R)

Installation guide for the UHF RFID kit.

SYSTEM MODE

OPERATION PANEL

SELF-DIAGNOSTIC TEST

Performing printer self-checks, printing system info, and head element checks.

PARAMETER SETTING

Configuring various printer operational parameters like media loading and feed settings.

Fine adjustment value setting; ADJUST SET

Fine-tuning print start position, density, and sensor calibration for optimal performance.

TEST PRINT

SENSOR ADJUSTMENT

Calibrating sensors (temperature, reflective, transmissive) for accurate operation.

RAM CLEAR

IP ADDRESS SETTING

Configuring network settings, including IP address, subnet mask, and DHCP.

BASIC SETTING

RFID Module Setting

Configuring parameters specific to the RFID module for read/write operations.

PERIODIC MAINTENANCE PROCEDURE

TROUBLESHOOTING

RFID ANALYZE TOOL

Set up

Application Functions

Details the features and capabilities of the RFID Analyze Tool interface.

Operating Procedure

Toshiba B-EX4 Specifications

General

Operating Temperature	5 to 40°C (41 to 104°F)
Storage Temperature	-20°C to 60°C
Barcode Types	Code 39, Code 128
Interface	USB, RS-232
Humidity	25 to 85% RH (Non-condensing)