5. Troubleshooting
356 Printing Guide — TopAccessDocMon Errors
- You need to remove staples jammed in the Finisher. For information on resolving
the error condition, refer to “CLEAR PAPER SYMBOL” in Operator’s Manual
for Basic Function.
- You need to clear hole punches from Finisher. For information on resolving the
error condition, refer to “DISPOSING OF THE PUNCHED PAPER BITS
(OPTIONAL)” in Operator’s Manual for Basic Function.
- Non-recommended toner is being used. For information on resolving the error
condition, refer to “REPLACE TONER CARTRIDGE SYMBOL” in Operator’s
Manual for Basic Function.
- You need to remove excess staples from the Saddle-stitch Finisher.
- You performed saddle stitch printing using mixed paper sizes.
- Cannot load paper from the LCF.
- Cannot output to inner tray. (Only for e-STUDIO451c Series, e-STUDIO4511
Series, e-STUDIO450 Series, and e-STUDIO280 Series).
• Cover Open
The Cover Open error icon indicates that you need to close the cover.
• Drawer Open
The Drawer Open error icon shows that drawer is open. You must close the speci-
fied drawer to resume printing and copying functions.
• Toner Empty
The color of the Toner Empty icon varies depending on which toner cartridge is
empty:
- Black — Black Toner Empty
- Cyan — Cyan Toner Empty
- Magenta — Magenta Toner Empty
- Yellow — Yellow Toner Empty
For information on resolving the error condition, refer to “REPLACE TONER CAR-
TRIDGE SYMBOL” in Operator’s Manual for Basic Function.
• Toner Full
The Toner Full error icon indicates you need to replace the toner container. For
information on resolving the error condition, refer to “REPLACE TONER BAG SYM-
BOL” in Operator’s Manual for Basic Function.
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