5. Troubleshooting
Printing Guide — TopAccessDocMon Errors 355
Device Status Indicators
The Printer Image area for the TopAccessDocMon Device tab window displays visual
Device Status Indicators in the event of a device malfunction.
• Printer Error 1
The above printer error icon indicate that non-recommended toner is being used.
For information on resolving the error condition, refer to “REPLACE TONER CAR-
TRIDGE SYMBOL” in Operator’s Manual for Basic Function.
• Printer Error 2
The above printer error icon indicates:
- You need to remove paper from standard output tray.
- You need to remove paper from Job Separator.
- You need to remove paper from Finisher tray.
Contact Ser-
vice Techni-
cian
Auto Document Feeder Error
- Please Contact Service
Technician.
Contact your service representative.
Alignment Error in Auto Docu-
ment Feeder - Please Con-
tact Service Technician.
Contact your service representative.
Motor Error in Auto Document
Feeder - Please Contact Ser-
vice Technician.
Contact your service representative.
I/F Error in Auto Document
Feeder - Please Contact Ser-
vice Technician.
Contact your service representative.
Fatal Error - Please Contact
Service Technician.
Contact your service representative.
Main Motor Error - Please
Contact Service Technician.
Contact your service representative.
Fuser Error - Please Contact
Service Technician.
Contact your service representative.
Scanner Error - Please Con-
tact Service Technician.
Contact your service representative.
Motor Error - Please Contact
Service Technician.
Contact your service representative.
HDD Error - Please Contact
Service Technician.
Contact your service representative.
The Time for Periodic Mainte-
nance - Please Contact Ser-
vice Technician.
Contact your service representative.
Status Details Description
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