Toshiba e-Studio 350 - Macintosh Environment

Network Administrator’s Guide — Troubleshooting Overview 191
Macintosh Environment:
2 If applicable, did you suc-
cessfully set up queue-based
printing?
Next Step
Ø
Ö
Setup the NetWare server prop-
erly.
 P.171 "Setting up NetWare
Print Server"
3 Did you configure this equip-
ment for NetWare connec-
tion?
Next Step
Ø
Ö
Setup the NetWare network set-
tings correctly.
 P.58 "Setting up the NetWare
Session"
4 Did you configure this equip-
ment for Novell print ser-
vice?
Next Step
Ø
Ö
Setup the Novell print service
correctly.
 P.93 "Setting up the NetWare
Print"
5 Were the proper printer driv-
ers installed?
Next Step
Ø
Ö
See the Printing Guide to install
proper printer drivers.
6 Is the IPP port configured
with correct URL?
Next Step
Ø
Ö
See the Printing Guide to config-
ure the proper port.
7 Can you see this equipment
in Windows Network Neigh-
borhood?
Next Step
Ø
Ö
Check that the SMB protocol is
enabled in client computers.
8 Can you print to this equip-
ment?
End Ö
Refer to following section to
troubleshoot the condition.
 P.205 "Cannot Print To This
Equipment"
No Check... Yes No For Instruction, Go To...
1 Is AppleTalk enabled on this
equipment?
Next Step
Ø
Ö
Enable the AppleTalk.
 P.54 "Setting up the Apple-
Talk"
1 Are the IP Address properties
correctly set?
Next Step
Ø
Ö
Setup the IP address correctly.
 P.53 "Setting up the TCP/IP"
2 Is this equipment available in
the Chooser when you click
the LaserWriter 8 printer
icon?
Next Step
Ø
Ö
Make sure the AppleTalk zone is
supported by the Macintosh cli-
ent.
3 Can you access any other net-
work device from the Macin-
tosh computer?
Next Step
Ø
Ö
Refer to your Macintosh net-
working documentation or con-
tact Macintosh technical support.
4 Can another Macintosh com-
puter on the network print to
this equipment? If so, com-
pare the settings to determine
which need to be changed to
support printing from this
machine.
End Ö
Refer to your Macintosh net-
working documentation or con-
tact Macintosh technical support.
No Check... Yes No For Instruction, Go To...