3. Depending on your web browser, next to Upgrade Firmware, click Browse or Choose
File.
4. Navigate to the folder on your computer where the unzipped firmware file (.bin) is
located and select it.
5. Click Update Firmware to start the firmware upgrade process. If prompted, click yes
or OK.
Restart your router
Maintenance > System
You may want to restart your router if you are encountering difficulties with your router
and have attempted all other troubleshooting.
There are two methods that can be used to restart your router.
• Turn the router off disconnect the power adapter from the rear panel of your
router for 10 seconds and reconnect the power adapter, see “Product Hardware
Features” on page 2 .
Use this method if you are encountering difficulties with accessing your router
management page. This is also known as a hard reboot or power cycle.
OR
• Router Management Page: This is also known as a soft reboot or restart.
1. Log into your router management page (see “Access your router management page”
on page 23).
2. Click on Management, and click on System.
3. Click Reset to restart the router. If prompted, click yes or OK.
Check connectivity using the router management page
Maintenance > Diagnostic > Ping
For troubleshooting purposes, you may want to check your router connectivity using the
ping (also known as a network connectivity test) test tool on your router management
page.
1. Log into your router management page (see “Access your router management page”
on page 23).
2. Click on Maintenance, and click on Ping.
3. Next to Host, enter in the IP address (e.g. 192.168.10.101) or host name (e.g.
www.trendnet.com) to test and click Ping.
4. You will receive a success or fail result message of the address you entered providing
a basic indicating of the router’s connectivity to the Internet or devices that are
connected to your network.
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