TSC DA200 Series User Manual

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6. Troubleshooting
The following guide lists the most common problems that may be encountered when operating this
bar code printer. If the printer still does not function after all suggested solutions have been
invoked, please contact the Customer Service Department of your purchased reseller or distributor
for assistance.
6.1 LED Status
This section lists the common problems that according to the LED status and other problems you may
encounter when operating the printer. Also, it provides solutions.
LED Status /
Color
Printer Status
Possible Cause
Recovery Procedure
OFF
No response
No power
* Turn on the power switch.
* Check if the green LED is lit on power supply. If
it is not lit on, power supply is broken.
* Check both power connections from the power
cord to the power supply and from the power
supply to the printer power jack if they are
connected securely.
Solid Green
ON
The printer is ready to
use
* No action necessary.
Green with
blinking
Pause
The printer is paused
* Press the FEED button to resume for printing.
Red with
blinking
Error
The out of label or the
printer setting is not
correct
1. Out of label
* Load a roll of label and follow the instructions in
loading the media then press the FEED button
to resume for printing.
2. Printer setting is not correct
* Initialize the printer by instructions in “Power on
Utility” or “Diagnostic Tool”.
Note:
Printer status can be easily shown on the Diagnostic Tool. For more information about the
Diagnostic Tool, please refer to the instruction in the software CD disk.

TSC DA200 Series Specifications

General

Resolution	203 dpi
Max Print Width	108 mm (4.25")
Max Print Length	2, 794 mm (110")
Processor	32-bit RISC CPU
Media Roll Diameter	127 mm (5") OD
Ribbon Core Diameter	25.4 mm (1")
Print Method	Thermal Transfer/Direct Thermal
Max Print Speed	6 ips (inches per second)
Memory	8 MB Flash, 8 MB SDRAM
Interface	USB 2.0
Media Sensor	Reflective, Transmissive
Media Handling	die-cut, fan-fold, continuous
Media Type	Gap, Black mark, Notch, Continuous
Media Width	20 mm ~ 112 mm (0.79" ~ 4.41")
Media Thickness	0.06 mm ~ 0.19 mm
Ribbon Width	30 to 104 mm
Ribbon Length	300 m (984 feet)
Power Supply	External universal switching power supply