6. Maintenance 
This session presents the clean tools and methods to maintain your printer. 
 
1.    Please use one of following material to clean the printer. 
  Cotton swab (Head cleaner pen) 
 Lint-free cloth 
  Vacuum / Blower brush 
 100% ethanol 
 
2.    The cleaning process is described as following 
Printer Part    Method  Interval 
1. Always turn off the printer 
before cleaning the printhead. 
2. Allow the printhead to cool for a 
minimum of one minute. 
3. Use a cotton swab (Head 
cleaner pen) and 100% ethanol
to clean the printhead surface.
Clean the printhead when changing a 
new label roll 
 
Printhead 
 
Platen Roller 
1. Turn the power off. 
2. Rotate the platen roller and 
wipe it thoroughly with 100% 
ethanol and a cotton swab, or 
lint-free cloth. 
Clean the platen roller when changing 
a new label roll 
Sensor 
Compressed air or vacuum  Monthly 
Exterior 
Wipe it with water-dampened 
cloth 
As needed 
Interior 
Brush or vacuum  As needed 
 
Note: 
z  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean 
it. 
 
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