Part of the printout is missing
1. Make sure the ribbon cassette is installed properly.
2. Replace the ribbon cassette if worn out.
3. Make sure the ribbon does not contain any slack.
Lines of dots are missing in the printout
1. The print head may be damaged.
2. Stop printing and contact your dealer to have the
print head replaced.
Caution:
Never replace the print head yourself; you may damage
the printer. Other parts of the printer must also be checked
when the print head is replaced.
The printer prints inappropriate characters or incorrect
fonts.
1. Make sure that you are using the correct interface cable
and the communication protocol is correct.
2. Choose the correct printer from the Windows desktop
or in your application before printing.
3. Make sure the application software is set up correctly
for your printer.
4. If necessary, install or reinstall the printer driver
software as described in the manual.
To avail Online Support visit us at:
www.tvs-e.com or mail to
careline@tvs-e.com
DO NOT TRY TO REPAIR THE PRINTER YOURSELF
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