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8. Warranty Clauses
This product was shipped after rigid company inspection. However, in case any failure occurs
under ULVAC’s responsibility, such as defect in manufacturing and damage during transportation,
Buyer shall inform ULVAC, Inc. or the local ULVAC representatives. ULVAC will repair or
exchange it at free of charge.
8.1 Warrantable Items
(1) MECHANICAL BOOSTER PUMP PMB-040C/060C
8.2 Duration of Guarantee
(1) Domestic business in Japan: one year after shipping date from ULVAC.
(2) Direct export transaction: one year after date of B/L
8.3 Warrantee Scope
(1) For domestic transaction:
・Products damaged at the time of delivery due to transportation.
・Products that do not satisfy the basic specifications even under normal conditions, such as the
operating temperature range and the power supply in use.
(2) Direct export transaction:
・Products damaged at the time of delivery due to transportation
However, for direct export transactions, the warranty coverage of the trade terms and
conditions specified at the time of individual trades (such as the INCOTERMS) shall be
followed.
・Products that do not satisfy the basic specifications even under normal conditions, such as the
operating temperature range and the power supply in use.
8.4 Response Procedure
(1) For domestic transaction:
We send you a substitute or repair the product you send back to us or the nearest ULVAC
TECHNO's office. If you need support on site, consult the nearest sales office or agency
separately.
(2) Direct export transaction:
We send you a substitute or repair the product you send back to us or the nearest service center.
The return shipping cost shall be borne by you.
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