TD 92930EN
13 December 2013 /Ver B
Configuration Manual
WL3 and WL3 Plus WLAN Handset
78
10. Troubleshooting
10.3 Troubleshooting from the handset Internal Web Administration Page
It is possible to view statistics for Voice and WLAN connectivity and to create debug
and error logs from the internal web administration page. The logs and the statistics
can then be interpreted by your supplier.
1 In a web browser, enter the handset´s IP address to access the internal web
administration page for the handset. The IP address can be found in the
handset´s menu (Settings >Device info >Network info).
2 Click “Troubleshoot“.
Refer also to 8.1.2 Troubleshoot View on page 70.
Phonebook is not
available at the moment.
The phonebook is not
activated or does not
respond.
Try again later or if the fault
persists do a factory reset using
the admin menu or using the
WinPDMWSG.
Note that it may take several
minutes for the phonebook to be
available if there are many entries
in Contacts and/or company
phonebook.
Voice mail number not
defined
There is no Voice mail
number defined in the
handset.
Define a Voice mail number using
the WinPDMWSG.
Remotely updated The handset restarts
after a parameter
upgrade.
Display shows Probable cause Action or comment
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